Pharmacies Prescription Frustration

[MB92]

Hi all,

I put a prescription order in on the 17th April,
So you know the drill, wait for the prescription to be sent, couple days pass etc,
They came back saying it was out of stock so I had a re-write for a different product which showed as available.
Wait for the prescription to be sent..
Again, it comes back out of stock,
I choose something else, and again made sure it showed available stock, in fact it says availability: High 2,200
Again, it comes back as out of stock.
I choose something else,
Again, it comes back out of stock

Is this the norm? because I'm becoming increasingly frustrated, I've now been without medication for a little while, meanwhile paying my monthly cost to the clinic.
This process is madness!!!

 

[joint_account]

Hi all,

I put a prescription order in on the 17th April,
So you know the drill, wait for the prescription to be sent, couple days pass etc,
They came back saying it was out of stock so I had a re-write for a different product which showed as available.
Wait for the prescription to be sent..
Again, it comes back out of stock,
I choose something else, and again made sure it showed available stock, in fact it says availability: High 2,200
Again, it comes back as out of stock.
I choose something else,
Again, it comes back out of stock

Is this the norm? because I'm becoming increasingly frustrated, I've now been without medication for a little while, meanwhile paying my monthly cost to the clinic.
This process is madness!!!

Hi mate,

That's a crazy long time to wait. Are you just looking at the flower listings on the main site and picking based on the available stock?

I would advise looking directly at the pharmacy pages where you can see the formularies and live stock feeds for pharmacies like Botanical (highly recommended).

Speak to the clinic as well, they should really be able to help you here. You've waited way to long for this to be sorted.

 

[MB92]

Hi mate,

That's a crazy long time to wait. Are you just looking at the flower listings on the main site and picking based on the available stock?

I would advise looking directly at the pharmacy pages where you can see the formularies and live stock feeds for pharmacies like Botanical (highly recommended).

Speak to the clinic as well, they should really be able to help you here. You've waited way to long for this to be sorted.

Hi @joint_account

Thanks for the advice, I'll definitely try that,

I'm having the issue with mainly the oil and carts but the flower less so,

I've been looking at what is available under oils/carts/flower, so I'll take a look directly at the pharmacy pages and try again,
I appreciate the help

Thank you

 

[joint_account]

Hi @joint_account

Thanks for the advice, I'll definitely try that,

I'm having the issue with mainly the oil and carts but the flower less so,

I've been looking at what is available under oils/carts/flower, so I'll take a look directly at the pharmacy pages and try again,
I appreciate the help

Thank you

No problem mate, always happy to try and help where I can.

If you make an account on the main page, if you know what cart you want, once logged if you go the product page it'll show you who has it in stock.

That's a good way to do it if you need to know about one thing specifically.

@GrownHealth do users need to be verified to view the instock pharmacies on the product page?

 

[MB92]

I do have an account but I get "Your user account has been disabled. Please contact your system administrator to enable the account" error when I try to login,

 

[joint_account]

I do have an account but I get "Your user account has been disabled. Please contact your system administrator to enable the account" error when I try to login,

Right, I'll leave the boss man to answer on that one. Is there something specific you wanted that I can look up instead?

 

[MB92]

Right, I'll leave the boss man to answer on that one. Is there something specific you wanted that I can look up instead?

Literally anything at this point lol, I'll wait for the boss
thanks @joint_account

 

[joint_account]

Literally anything at this point lol, I'll wait for the boss
thanks @joint_account

My advice would be to look at the botanical formulary and order from them.

They have great communication and although things can go OOS they're very easy to work with and they'll even ask the clinic for a recommendation that they know they can get, etc.

 

[GrownHealth]

I do have an account but I get "Your user account has been disabled. Please contact your system administrator to enable the account" error when I try to login,

Let me see if I can find the problem

New post automatically merged: Today at 7:47pm

I do have an account but I get "Your user account has been disabled. Please contact your system administrator to enable the account" error when I try to login,

I'll see if I can get things sorted out on this and it'll probably be tomorrow now but when done you should have better visibility of things on the main part of the site.

 

[MB92]

Let me see if I can find the problem

New post automatically merged: Today at 7:47pm

I'll see if I can get things sorted out on this and it'll probably be tomorrow now but when done you should have better visibility of things on the main part of the site.

Amazing! thank you very much!