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Success! Emailing worked a treat, just explained that I am gonna try the oil but gave reasoning why a delayed onset is no help to sudden flare ups and that current limit wasn’t gonna keep symptoms managed, all very nice and politely ofc - they just responded asking what I require and got it...

Thank you so much - really appreciate the insight! Yeah I think I will and just pray that all goes well haha, will update here once I get a response! Like you say I completely understand and respect there are rules so don’t wanna step on their toes being pushy, and not after a ridiculous...

absolutely mate, having worked in customer service I came off that call certain it was scripted/tick box exercise and my request for an increase was similar to someone asking persil for a replacement box rather than a voucher lol! I have bought the cheapest oil to show compliance but am still in...

H Sorry I’m late to this but did you have any luck getting them to increase your limit after recommending alternatives first? I’m only two weeks in but was close to hitting my limit of 90 already, so booked the follow up earlier and pretty much got told the same thing; try oils and take a...