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Just to give you all an update, I set up a new account on my works phone with a different email address, which seemed to do the trick, just awaiting a response!

Thanks mate.

I've just noticed in delivery preferences it's showing as cb1. I did originally sign up to cb1 but haven't payed the £50 deposit for the first consultation yet, it says it will be automatically cancelled if I don't pay so how do I change it from cb1 now?

Yes it looks like the above it opens the app. I will try deleting the cb1 app, I didn't realise they would be connected in anyway, thanks for your help.

Thanks, I've clicked on the link and it takes me on to the Medicann app says action needed in yellow and submit to clinic, but there isn't a clinic to choose?

I just have the cb1 app downloaded too.

Im stuck on ActIon Needed submit to clinic its highlited in orange on the Medicann app? There are 2 doctors showing, 1 shows the charges still , and the other is not available. Im struggling to proceed on from this page. Do you have to download a pdf of your GP info or something as I didnt put...

Thanks for your help buddy 👍.

I have downloaded the medicann app, it seems there are charges when you click on the connected doctors, initial consultation £150 consultation follow up £75 and and another follow up consultation £45? I was originally going to sign up to cb1, but thought will try Medicann if it's free? Am I...