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Email from unhappy landlord...

JDVaper

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So I woke this morning to an email from my landlord, this is three or four weeks after I'd had a complaint made against me for the smell by the next door neighbours. The email goes on to say blah blah not happy blah blah, we will take further action if this doesn't stop. I have emailed back (very nicely) with;
and

I am still terrified of what may come next !?
 
If it's not a 'thank you for disclosing this information, we are sorry to have troubled you, please accept our apologies'

Then any further harassment is grounds for sueing them to fuck

Ignorance of the law is not a defence...
 
So I woke this morning to an email from my landlord, this is three or four weeks after I'd had a complaint made against me for the smell by the next door neighbours. The email goes on to say blah blah not happy blah blah, we will take further action if this doesn't stop. I have emailed back (very nicely) with;
and

I am still terrified of what may come next !?
Yo! First up, good for you for standing your ground here.

Best case scenario - They listen, learn and back off.

Most likely scenario - They keep giving you shit until you threaten them legally, knowing your rights usually makes these types back off rather quickly. CannCare are your friend here.

Worst case scenario - I do just want to point out this is the worst case scenario and I think it's also the most unlikely. They keep on at you and eventually throw a S21 No fault eviction at you. On the surface that sounds like they can ask you to leave without reason and that would be the end of it. However, if you can show a pattern of behaviour or attitude change from your landlord that started around the time they discovered your medical cannabis use. That timeline and tone shift is your ammunition in proving a discriminatory no fault eviction.

Things like texts/emails of the complaints count as your evidence. Keeping any kind of log would be ideal. Even something as basic as:

DateEvent
01 MayGood friendly relationship with landlord
15 MayComplaint received of cannabis smell
17 May2nd more aggressive complaint from landlord and warning comes in
25 MayLandlord keeps sending warning about 'drugs' or smells, despite prescription
01 JuneLandlord sent S21 eviction

You’re aiming to connect the dots between the discovery and the change in how they treated you. Even if it appears circumstantial.

This wouldn't necessarily stop an S21 but at minimum would provide the basis for a civil discrimination case.
 
So I woke this morning to an email from my landlord, this is three or four weeks after I'd had a complaint made against me for the smell by the next door neighbours. The email goes on to say blah blah not happy blah blah, we will take further action if this doesn't stop. I have emailed back (very nicely) with;
and

I am still terrified of what may come next !?
If you can afford it buy an airpurifier or 2. You can find good 2nd hand meaco on ebay £60+. Shows you taking remedial action.
 
If you can afford it buy an airpurifier or 2. You can find good 2nd hand meaco on ebay £60+. Shows you taking remedial action.
I did have a quick look at them but in the meantime I bought a SmokeTrap and I only vape with a Mighty... I knew this day was coming but it's quite nerve recking..
 
I did have a quick look at them but in the meantime I bought a SmokeTrap and I only vape with a Mighty... I knew this day was coming but it's quite nerve recking..

Sorry you're going through this, and of course it is.

Someone else should not own your home, and presume to tell you what do it in, let alone in the case of taking legally prescribed medication.

Being backed up legally unfortunately does not itself prevent harassment, knowing you'll be 'right' in the end and due compensation does not really help with the very real harassment and hardship you could face.

I'm hoping for a good outcome here for you, but if you do face more harassment there is a new charity recently set up to help, CannCare UK, which would be worth a look for support
 
I did have a quick look at them but in the meantime I bought a SmokeTrap and I only vape with a Mighty... I knew this day was coming but it's quite nerve recking..
Scary isn't it? But you got us here and @CanncareUK (no tag @Muiredach ?). Chances are the landlord doesn't know the law at all and theres still a good chance when presented with the facts, they should back down. If you have any other issues with the landlord (both ways) be sure to write them down + keep for now.
I'm a smoker - if you are too then you must invest in an airpurifier, I'd say not optional for smokers (y)
 
As daunting as it may seem, don't be put off going down to small claim's court, paying your fee, and setting up a case against them.

In most cases landlords will fold immediately as soon as legal action is involved, unless they believe very strongly that they're in the right... which they're not lol.

You'll get your fee back, plus whatever damages you took them for, plus interest, and I daresay your landlord will deal with you "by the book" for the remainder of your tenancy.

I done it myself over another issue a good few years back. No better feeling than collecting your winnings.

Landlords are about 90% scum. Take them for everything they've got and teach them a lesson. It's how the world should be.
 
Oh, and most scummy landlords do wayyyyyy more dodgy stuff than just this one issue. If you really check through your tenancy agreement and everything that happened at the beginning of your tenancy, it's very common to find 3/4 totally illegal things that the landlord has done or included in the agreement. Obviously you tag that onto your case as well and make them severely regret ever disturbing your hornet's nest.

My landlord tried to charge me £125 for "removal costs" of a bicycle tyre that was there when we moved in lol. I took them to court for the £125, plus the £250 illegal admin fee they made me pay at the beginning of the tenancy, plus the £150 the made me pay to fix a washing machine at some point in the tenancy, plus interest on the extra deposit they asked for that they had no right to, plus interest on all of the above, plus my court costs.

Landlords break the law constantly because most people are desperate for housing and will never challenge it. And to be fair, it's stupid to challenge it if you're looking for a place. You're really going to say "nah, mr landlord, I'll reject your flat because you're asking for too much deposit legally?". No, you pay the deposit, you take the flat.... then you get it all back when you leave plus interest lol because you're the 1 in 100 people that does challenge it.

They tried to sting me for £125 as they probably do routinely with every tenant, but I'm not every tenant, so I walked away with close to £1k of their money and it was a piece of piss.
 
My last email response..

I'd just like to outline that I have been fully cooperative and do not wish to come across as obtuse, I am merely explaining my situation as uncomfortable as it is for you, please believe me it is worse for me. It is extremely anxiety inducing to be having this conversation in the first place and wish no body any harm.
It is extremely important that the correct terminology is used and or quoted during this conversation.
I am fully aware cannabis is still currently illegal in the UK, unless you are legally prescribed it in accordance with UK law since 1st Nov 2018. Furthermore, I would like to point out, that at no time in this property or any other property , inside nor outside the property that cannabis has been smoked by myself. I cannot emphasise this point more. I use a medical non combustion vaporiser to administer my medication, again a legal requirement by UK CBPM's.
Just to reconfirm, requesting to see my prescription or proving a disability is one of the same.
As previously offered, I am willing to provide proof of my prescription if deemed absolutely necessary and when someone has the availability to visit me at my address.
I wholly appreciate your time and that you wish to "do this as smoothly as possible", I too hope this can be dealt with delicately.
 
Oh, and most scummy landlords do wayyyyyy more dodgy stuff than just this one issue. If you really check through your tenancy agreement and everything that happened at the beginning of your tenancy, it's very common to find 3/4 totally illegal things that the landlord has done or included in the agreement. Obviously you tag that onto your case as well and make them severely regret ever disturbing your hornet's nest.

My landlord tried to charge me £125 for "removal costs" of a bicycle tyre that was there when we moved in lol. I took them to court for the £125, plus the £250 illegal admin fee they made me pay at the beginning of the tenancy, plus the £150 the made me pay to fix a washing machine at some point in the tenancy, plus interest on the extra deposit they asked for that they had no right to, plus interest on all of the above, plus my court costs.

Landlords break the law constantly because most people are desperate for housing and will never challenge it. And to be fair, it's stupid to challenge it if you're looking for a place. You're really going to say "nah, mr landlord, I'll reject your flat because you're asking for too much deposit legally?". No, you pay the deposit, you take the flat.... then you get it all back when you leave plus interest lol because you're the 1 in 100 people that does challenge it.

They tried to sting me for £125 as they probably do routinely with every tenant, but I'm not every tenant, so I walked away with close to £1k of their money and it was a piece of piss.

I like reading about parasites getting a good fucking roasting. As you say, 90% scum, I hate them
 
team@canncare.uk We have just seen this link posted as CannCare are having technical difficulties and have just posted this link if anyone needs to contact them in the interim .
@JDVaper Sorry to hear about this treatment and I would strongly suggest you contact Canncare as this treatment is what they focus on 💯 but would also like see the email you have just sent result in common sense being applied here but It'd be great to have someone who is familiar with this situation by your side.
 
team@canncare.uk We have just seen this link posted as CannCare are having technical difficulties and have just posted this link if anyone needs to contact them in the interim .
@JDVaper Sorry to hear about this treatment and I would strongly suggest you contact Canncare as this treatment is what they focus on 💯 but would also like see the email you have just sent result in common sense being applied here but It'd be great to have someone who is familiar with this situation by your side.
I'm not sure of protocols here, I'm not the greatest when it comes to being computer savvy but I'm happy to post or share full email conversation if it helps at all with anybody else's future journey..
 
I'm not sure of protocols here, I'm not the greatest when it comes to being computer savvy but I'm happy to post or share full email conversation if it helps at all with anybody else's future journey..
The only worry would be personal details/contact details but regards the actual text feel free (y)
 
Sooo.....

Subject:Tenancy Breach

Good morning JD,
I am emailing following the discussion we had on the telephone on the 29th May 2025 regarding the smell of cannabis at ........ terrace.
When we spoke on the telephone you advised me that the cannabis would stop but we have received further complaints regarding the smell on a daily basis. Your landlord is really not happy with the situation, they do not condone drugs of any kind let alone in their property. Smoking cannabis in/on the property is a breach of tenancy and should this problem be brought to our attention again then action will be taken against you.
If you have any questions please don't hesitate to get in touch.
thank you.

Me -
Good morning,

Thank you for your email. I am responding by email so as to make sure that the conversation is recorded. I am happy to discuss this further in person but would request that someone visits me at my address as I don't feel comfortable coming into the office.

Prior to doing so I would like to forward some information for your attention.

https://cannabishealthnews.co.uk/wp...nd-Discrimination-What-you-need-to-know-1.pdf


Guidance in Relation to Medical Cannabis Users as per the Equality Act 2010
1 JULY 2022 Seed our Future Ltd Complied by: Guy Coxall and Ali Taylor Guidance in Relation to Medical Cannabis Users as per the Equality Act 2010
cannabishealthnews.co.uk
https://www.cicouncil.org.uk/app/up...e-of-Prescription-Cannabis-in-Buildings-1.pdf

Due to my various health conditions I suffer with, I am a legally registered UK CBPM patient and have legal UK prescription to use my medication as and when necessary in accordance with my health needs, i.e. like any other medication.

This can be verified if absolutely necessary.

Regards


Landlord -

Good morning JD,

The smell of the cannabis is causing a lot of issues for residence around the property. I am aware cannabis oil can be prescribed for medicinal purposes for health issues however, the smell that is being reported is very strong we are told and therefore we need to investigate. If the cannabis is for medicinal purposes, can I ask why you didn't mention this to me in our last conversation? The last time we spoke you advised me it would stop.

If you can provide that evidence that you are allowed to smoke cannabis and this is given to you on a prescription from a registered GP then I will be able to go to your landlord and the people who are making the complaint against you.

Please clearly state your name, address, the GP prescribing the medication and the dosage. This can then put the issues to rest, I hope.

Since the problem is drugs we have to act on this. I will await your evidence.

Should you have any further questions please done hesitate to get in touch.


Me -

Morning,

I fully appreciate that you are only doing your job by investigating the situation. I understand that the smell can be off putting to some and have since made further adjustments to reduce any external issues.
The reason this was not mentioned at the time, as per the equality act I have already sent for your information:

Proving disability.

For discrimination arising from disability to occur, the service provider needs to know that the person has a disability and so the person with the disability should inform them of this when a situation occurs, however there is no requirement to prove their disability.
‘We don’t generally believe anyone should have to prove their disability prior to starting litigation for discrimination.’


I am now making you aware as a 'situation has arisen' but so you are aware, it is a breach of the equality act asking me to prove or show evidence of my prescription.

You wouldn't ask someone what other prescription they're on for other health conditions?

That said and as I have outlined in my previous email, I am more than happy on this occasion only, to provide evidence of my prescription and letter from my Psychiatrist on the basis that someone would like to visit me at my home address.

Thank you



Landlord -

Hi JD,



I am not requesting that you prove your disability nor have I asked you to prove what your disability is. I am asking to see proof that you are prescribed cannabis (that you offered to provide) as there is a complaint regarding cannabis being smoked in and outside of the property. Cannabis is illegal and therefore should not be used however if you can prove you are prescribed this then there will be no further issues moving forward, we hope.

I am trying to do this as smoothly as possible due to the severity of the complaints before action is taken or police are involved.

I am in no way discriminating any type of disability you may have. I simply trying to find out why you are smoking cannabis in a rental property. and get the problem put to bed before action can be taken.

thank you,


Me -

Hi,
I'd just like to outline that I have been fully cooperative and do not wish to come across as obtuse, I am merely explaining my situation as uncomfortable as it is for you, please believe me it is worse for me. It is extremely anxiety inducing to be having this conversation in the first place and wish no body any harm.
It is extremely important that the correct terminology is used and or quoted during this conversation.
I am fully aware cannabis is still currently illegal in the UK, unless you are legally prescribed it in accordance with UK law since 1st Nov 2018. Furthermore, I would like to point out, that at no time in this property or any other property , inside nor outside the property that cannabis has been smoked by myself. I cannot emphasise this point more. I use a medical non combustion vaporiser to administer my medication, again a legal requirement by UK CBPM's.
Just to reconfirm, requesting to see my prescription or proving a disability is one of the same.
As previously offered, I am willing to provide proof of my prescription if deemed absolutely necessary and when someone has the availability to visit me at my address.
I wholly appreciate your time and that you wish to "do this as smoothly as possible", I too hope this can be dealt with delicately.

Regards



 
Sooo.....

Subject:Tenancy Breach

Good morning JD,
I am emailing following the discussion we had on the telephone on the 29th May 2025 regarding the smell of cannabis at ........ terrace.
When we spoke on the telephone you advised me that the cannabis would stop but we have received further complaints regarding the smell on a daily basis. Your landlord is really not happy with the situation, they do not condone drugs of any kind let alone in their property. Smoking cannabis in/on the property is a breach of tenancy and should this problem be brought to our attention again then action will be taken against you.
If you have any questions please don't hesitate to get in touch.
thank you.

Me -
Good morning,

Thank you for your email. I am responding by email so as to make sure that the conversation is recorded. I am happy to discuss this further in person but would request that someone visits me at my address as I don't feel comfortable coming into the office.


Prior to doing so I would like to forward some information for your attention.

https://cannabishealthnews.co.uk/wp...nd-Discrimination-What-you-need-to-know-1.pdf


Guidance in Relation to Medical Cannabis Users as per the Equality Act 2010
1 JULY 2022 Seed our Future Ltd Complied by: Guy Coxall and Ali Taylor Guidance in Relation to Medical Cannabis Users as per the Equality Act 2010
cannabishealthnews.co.uk
https://www.cicouncil.org.uk/app/up...e-of-Prescription-Cannabis-in-Buildings-1.pdf

Due to my various health conditions I suffer with, I am a legally registered UK CBPM patient and have legal UK prescription to use my medication as and when necessary in accordance with my health needs, i.e. like any other medication.

This can be verified if absolutely necessary.

Regards

Landlord -

Good morning JD,

The smell of the cannabis is causing a lot of issues for residence around the property. I am aware cannabis oil can be prescribed for medicinal purposes for health issues however, the smell that is being reported is very strong we are told and therefore we need to investigate. If the cannabis is for medicinal purposes, can I ask why you didn't mention this to me in our last conversation? The last time we spoke you advised me it would stop.

If you can provide that evidence that you are allowed to smoke cannabis and this is given to you on a prescription from a registered GP then I will be able to go to your landlord and the people who are making the complaint against you.

Please clearly state your name, address, the GP prescribing the medication and the dosage. This can then put the issues to rest, I hope.

Since the problem is drugs we have to act on this. I will await your evidence.

Should you have any further questions please done hesitate to get in touch.


Me -

Morning,

I fully appreciate that you are only doing your job by investigating the situation. I understand that the smell can be off putting to some and have since made further adjustments to reduce any external issues.
The reason this was not mentioned at the time, as per the equality act I have already sent for your information:

Proving disability.

For discrimination arising from disability to occur, the service provider needs to know that the person has a disability and so the person with the disability should inform them of this when a situation occurs, however there is no requirement to prove their disability.
‘We don’t generally believe anyone should have to prove their disability prior to starting litigation for discrimination.’

I am now making you aware as a 'situation has arisen' but so you are aware, it is a breach of the equality act asking me to prove or show evidence of my prescription.

You wouldn't ask someone what other prescription they're on for other health conditions?

That said and as I have outlined in my previous email, I am more than happy on this occasion only, to provide evidence of my prescription and letter from my Psychiatrist on the basis that someone would like to visit me at my home address.

Thank you


Landlord -

Hi JD,



I am not requesting that you prove your disability nor have I asked you to prove what your disability is. I am asking to see proof that you are prescribed cannabis (that you offered to provide) as there is a complaint regarding cannabis being smoked in and outside of the property. Cannabis is illegal and therefore should not be used however if you can prove you are prescribed this then there will be no further issues moving forward, we hope.

I am trying to do this as smoothly as possible due to the severity of the complaints before action is taken or police are involved.

I am in no way discriminating any type of disability you may have. I simply trying to find out why you are smoking cannabis in a rental property. and get the problem put to bed before action can be taken.

thank you,


Me -

Hi,
I'd just like to outline that I have been fully cooperative and do not wish to come across as obtuse, I am merely explaining my situation as uncomfortable as it is for you, please believe me it is worse for me. It is extremely anxiety inducing to be having this conversation in the first place and wish no body any harm.
It is extremely important that the correct terminology is used and or quoted during this conversation.
I am fully aware cannabis is still currently illegal in the UK, unless you are legally prescribed it in accordance with UK law since 1st Nov 2018. Furthermore, I would like to point out, that at no time in this property or any other property , inside nor outside the property that cannabis has been smoked by myself. I cannot emphasise this point more. I use a medical non combustion vaporiser to administer my medication, again a legal requirement by UK CBPM's.
Just to reconfirm, requesting to see my prescription or proving a disability is one of the same.
As previously offered, I am willing to provide proof of my prescription if deemed absolutely necessary and when someone has the availability to visit me at my address.
I wholly appreciate your time and that you wish to "do this as smoothly as possible", I too hope this can be dealt with delicately.

Regards
Looks very good to me. Your handling the issue and yourself very well - unlike the agent.
 
Looks very good to me. Your handling the issue and yourself very well - unlike the agent.
I actually think the letting agent is in a bit of a tough spot here.

She's not going to be legally educated to understand what she's looking at even if legislation is quoted.

The landlord will be to obtuse to care and will probably be putting pressure on her to sort the situation out.

Th only legitimate solution is for the neighbours and landlord to get over it and mind their own business but I can't see them accepting that because 'ew... smells'.

I'd be inclined to get a legal letter drawn and sent, they've been provided with what they're legally entitled to and anything further is by all definitions harassment.
 
I actually think the letting agent is in a bit of a tough spot here.

She's not going to be legally educated to understand what she's looking at even if legislation is quoted.

The landlord will be to obtuse to care and will probably be putting pressure on her to sort the situation out.

Th only legitimate solution is for the neighbours and landlord to get over it and mind their own business but I can't see them accepting that because 'ew... smells'.

I'd be inclined to get a legal letter drawn and sent, they've been provided with what they're legally entitled to and anything further is by all definitions harassment.
Depends which side of the law a person is on or actually been on...
Police: "Ignorance is no defence of the law".
 
Looks very good to me. Your handling the issue and yourself very well - unlike the agent.
Last response from landlord.....


I understand and appreciate that you are explaining the situation. As I am sure you can appreciate and I am in no way accusing you of doing this when I say this: if everyone who got reported for smoking cannabis said it was for medicinal purposes then everyone would get away with it and that is just not the case. We just need to get the issue sorted for you, your landlord and the neighbours. It is currently effecting all parties and we need to get this sorted out so that all parties can move forward.

I wish this was brough to my attention by you the last time we spoke rather than us receiving more complaints about the strong smell. If the medicine is prescribed then we can go back and explain this on your behalf. If it is prescribed medicine you will still be required to be mindful of the public during use. Cannabis is a class B drug and should not be, grown, in possession or consumed unless prescribed under strict policy in the UK. Vapour and oil can be prescribed. However, Smoking of any kind is not allowed in a rental property and is a breech of tenancy.

If you do not want to show us the prescription like you offered then you do not have to do so but this would help your case and would stop further involvement or action being taken from third parties. If not, I can not guarantee action wont be taken moving forward as it will be out of my hands. You are not legally obligated to show me your prescription but you can be asked if this is effecting your tenancy and in this case it is. It is up to you, I am here to help solve this situation before it goes further.

Rather than visiting the property myself, I will offer a private meeting in the the office and to ensure this is private it can be on a Saturday when there is only myself in the office along with one sales lady (M). I will be in on Saturday 5th July 9am -1pm for us to have a chat in private as M will not be present either but just in the building. Can you come back to me if this works.

thank you,
 
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