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Is it legal for my NHS GP to charge £30 to send my Patient Summary to a private clinic?

marciomvm

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I contacted a private clinic, and they requested a Patient Summary from my NHS GP. Now my GP is asking me to pay £30 to release this summary, saying it's because it's "private work."

Is this charge legal and normal? I thought basic medical records should be free, especially with my consent.

Thanks in advance!
 
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Under GDPR you're entitled to accecss your own records free of charge. this is effectively what an SAR is. Requesting a copy, or requesting them to send a copy is not the same as them producing a new report or providing any further service.

They're allowed to charge for non NHS services like writing up reports to be sent to other private practices as they can be considered outside of th NHS Contract but your SOC IS a NHS provided service.

It sounds like they're trying to use the fact they're sending it to a 3rd party as a reason to try and charge you in the hope you don't know your rights and will simply back down and pay.

Go back to your GP and clarify the following:

1) Confirm you're requesting an existing SCR and that they are not preparing any kind of new report.

if they confirm its just your SCR then reiterate that unless its reasonably considered "excessive" then it falls within the remit of their NHS contract to provide it to you for free.

If they are suggesting its a whole new report, just submit an SAR and then they have to provide it legally, for free, within 30 days unless other circumstances apply. Contact the practice ISO with a template SAR for your records (plenty online or with AI). Also bring this to the attention of the practice manager.

If they still refuse, submit a complaint via the ICO and explain you're being paywalled for your own lawful SAR. and you are now actively being denied your legal rights.

They will often speak to the practice and ask them to send it over in a civil way before things escalate.

The other alternative is trying to contact the NHS directly for help in retrieving your SCR via england.contactus@nhs.net (include in the sub line - “For the attention of the Subject Access Request team”)
 
That's rediculous it's and emailed pdf from a receptionist , I suspect they never understood what you were asking for
 
Thanks.

They replied me. So I will request the SAR. Don't make sense pay £30 for them send the Summary to them! :)

View attachment 5403
That's actually nonsense. They want to charge you £30 to email a PDF.

Yet if you were ask for it directly they have to give it to you.

What a bunch of wankers.
 
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