Intros New user with verify issues

[jev]

Hello guys. I am speaking on behalf of my brother who asked me to create an account for him.
We filled everything out over a month ago, but its still 'verifying'
We acknowledged we uploaded incorrect document(one without a doctors signature) when filling it in, but we hoped the system would let us know to correct it. Instead we just completely forgot we signed up.

What should I do from here? Is there somewhere i need to write again, or can I re apply again?

We have all the needed paperwork to get the verification in check(we think) but we are not sure how to re apply. Any help would be appreciated, this is kind of his last hope to give medical cannabis a go, as it was too expensive and not sustainable through the company he was with previously.
Appologies if this is the wrong place for a post like this.

 

[NuggetofGreen]

Hello guys. I am speaking on behalf of my brother who asked me to create an account for him.
We filled everything out over a month ago, but its still 'verifying'
We acknowledged we uploaded incorrect document(one without a doctors signature) when filling it in, but we hoped the system would let us know to correct it. Instead we just completely forgot we signed up.

What should I do from here? Is there somewhere i need to write again, or can I re apply again?

We have all the needed paperwork to get the verification in check(we think) but we are not sure how to re apply. Any help would be appreciated, this is kind of his last hope to give medical cannabis a go, as it was too expensive and not sustainable through the company he was with previously.
Appologies if this is the wrong place for a post like this.

Hi Jev and welcome to the forum.

I think there is a back log in verification. Mine is still at verify but it shouldn't prevent you from accessing anything on the site.
Has your brother selected a clinic yet?

 

[jev]

Hi Jev and welcome to the forum.

I think there is a back log in verification. Mine is still at verify but it shouldn't prevent you from accessing anything on the site.
Has your brother selected a clinic yet?

Yep we filled out all the necessary info on the 'who can apply' page and sent it all away.
like I say this way even more than month ago probably now.
No issues accessing the website, issue is that the patient verification has been stuck on 'verifying' all that time, and I couldn't find where to reapply or actually see if its being processed.

 

[GrownHealth]

Hello guys. I am speaking on behalf of my brother who asked me to create an account for him.
We filled everything out over a month ago, but its still 'verifying'
We acknowledged we uploaded incorrect document(one without a doctors signature) when filling it in, but we hoped the system would let us know to correct it. Instead we just completely forgot we signed up.

What should I do from here? Is there somewhere i need to write again, or can I re apply again?

We have all the needed paperwork to get the verification in check(we think) but we are not sure how to re apply. Any help would be appreciated, this is kind of his last hope to give medical cannabis a go, as it was too expensive and not sustainable through the company he was with previously.
Appologies if this is the wrong place for a post like this.

Welcome @jev and apologies as It's our fault at this end and we haven't had the required staff to catch up on this yet and a full catch up is needed with many accounts needing verifying but we do have a new member of staff now so hopefully things will accelerate in the coming weeks and verifications are an essential part of what needs to be caught up on .

 

[NuggetofGreen]

Yep we filled out all the necessary info on the 'who can apply' page and sent it all away.
like I say this way even more than month ago probably now.
No issues accessing the website, issue is that the patient verification has been stuck on 'verifying' all that time, and I couldn't find where to reapply or actually see if its being processed.

Just to clarify is your issue with Curaleaf patient verification or MedBud.wiki?

 

[jev]

Ah, well that clears it up

Welcome @jev and apologies as It's our fault at this end and we haven't had the required staff to catch up on this yet and a full catch up is needed with many accounts needing verifying but we do have a new member of staff now so hopefully things will accelerate in the coming weeks and verifications are an essential part of what needs to be caught up on .

Ahhh well. That does indeed explain the issue.
Well, thats fair enough, along as its not something on my end that's fine, will keep waiting for a reply/message when its done.

Thanks guys.