Flower Price reduction after order

[MoGz]

I placed an order this morning and one of the products I chose was the SKA Cherry Triump at £85. I have now noticed the price has been reduced to £50 as due to expire 04/26. I wouldn’t have chosen this at £85 if I knew it was due to expire and be reduced by £35 just a few hours later. I contacted my clinic ( Medicann) although nothing can be done apparently, nothing. Not happy

 

[MoGz]

“The price reduction on this product was applied later in the day after your prescription had already been placed. At the time of your order, the product was not flagged as near expiry, as it still has more than 28 days remaining.

The supplier has since adjusted the pricing, which we have reflected in the portal. However, we’re unfortunately unable to apply updated pricing or issue credits to prescriptions that have already been approved or processed prior to the change.

We do appreciate your feedback and understand how this appears from your perspective.”

 

[TheGreenAvenger]

Have you paid for the order yet?

 

[MoGz]

Yes, paid this morning after ordering then the price reduced

 

[TheGreenAvenger]

Yes, paid this morning after ordering the the price reduced

Absolutely gutted for you, that seems unfair of them not willing to honour the discounted product what appeared just hours later in the day.

If it's any consolation I've had a couple products the last few weeks that have been slashed to half price or less when I've forked out full price for them a few days earlier

 

[Toby Trice]

Yes, paid this morning after ordering then the price reduced

Don't open it and ask to send it back ? I cant see how they can say no if its still sealed ? They love to take your money but don't want to know when you have a issue half the time

 

[MoGz]

Can you return a product if not opened? I’m new to the medical space

 

[Toby Trice]

Can you return a product if not opened? I’m new to the medical space

I've never tried but can't hurt to ask? Worst they can say is no I guess. Though after a quick Google search I found this.

 

[S.O.H™]

you'd be the first