Clinics NuggMD

[GrownHealth]

Use code BANNER10 for 10% off sign-up.
Clinic allows patients to order from any pharmacy formulary without issue.


World-class, specialist-led medical cannabis treatment and medicine access for patients in the UK who qualify. Patients who are approved for a medical cannabis prescription unlock access to medical cannabis products, legal protections, and specialist care.

If approved, your specialist clinician will work with you to select the right cannabis medication and have it delivered straight to your door. Your NuggMD profile includes real time tracking of your medications and a direct line to your prescriber. We’ll keep track of your medication and your doctor will make sure you get the care you need.

Homepage - NuggMD UK

nuggmd.co.uk

 

[S.O.H™]

they're running out of brand names lol

 

[GrownHealth]

View attachment 20926
World-class, specialist-led medical cannabis treatment and medicine access for patients in the UK who qualify. Patients who are approved for a medical cannabis prescription unlock access to medical cannabis products, legal protections, and specialist care.

If approved, your specialist clinician will work with you to select the right cannabis medication and have it delivered straight to your door. Your NuggMD profile includes real time tracking of your medications and a direct line to your prescriber. We’ll keep track of your medication and your doctor will make sure you get the care you need.

Homepage - NuggMD UK

nuggmd.co.uk

Page updated to reflect clinic costs and use of outside pharmacies.

 

[cornucopia]

is this is a new clinic or is it a clinic that been re-named ?

I ask as I notice that they allow access to all medications

 

[GrownHealth]

is this is a new clinic or is it a clinic that been re-named ?

I ask as I notice that they allow access to all medications

They are established in the USA and Germany and are expanding into the UK

New post automatically merged: 19th Apr, 2026

I've actually had my eye on these for the same reasons(for my wife) @cornucopia as that freedom and ease to use outside pharmacies is becoming more apparent week by week in my eyes and on paper this seems a good choice but obviously it'll be nice to hear from a patient of their experience with NuggMD.

 

[BabyMilo]

This is hella tempting. Apart from Cannabis Clinic Cardiff, no one else really offering the freedom to use any Pharmacy.

As great as Medicann is - they straight up do not allow it.
Having access to Specials, Newgrove and Cedarwood is nice as well as Botanicals below RRP prices.

 

[cornucopia]

Well I don't know if its just me being a bit grumpy today but...... i booked and paid for a consultation before 9am this morning and got an automated email response, which said to reply to this email with any questions etc ?
I replied letting them know that i already have my SCR instead of them contacting my GP and asking if the swap to clinic was free as i had just paid.

Nothing all day, no reply no call, nothing. then i look to see if there is a telephone number for me to call them and there isn't which was one of my reasons for leaving Medicann.

i also emailed them on Friday afternoon with a question and haven't had reply to that either

 

[cornucopia]

just to update this, i did get a reply from someone (they didn't give their name) a few hours after i posted here, confirming that swap to clinic is indeed free (but no mention of when or how i will receive a refund) and to send my SCR via email.

I don't like the slow email response, lack of telephone number and anonymous email replies so have requested my appointment be cancelled.

This is the 3rd clinic i have contacted recently (auravia, airmed and nuggMD) and each one has been problematic in some way.

Maybe i should write my experience of auravia and airmed on their specific clinic entries ?? would that be of benefit or not ?

 

[GrownHealth]

just to update this, i did get a reply from someone (they didn't give their name) a few hours after i posted here, confirming that swap to clinic is indeed free (but no mention of when or how i will receive a refund) and to send my SCR via email.

I don't like the slow email response, lack of telephone number and anonymous email replies so have requested my appointment be cancelled.

This is the 3rd clinic i have contacted recently (auravia, airmed and nuggMD) and each one has been problematic in some way.

Maybe i should write my experience of auravia and airmed on their specific clinic entries ?? would that be of benefit or not ?

Sorry to hear you are having even more problems trying to find the right place and as regards putting your experience down on the way things have gone it's nothing to shy away from and hopefully acts as a kick up the backside to make sure they can improve the process for the next person as these clinics fine tune their operations

 

[joint_account]

just to update this, i did get a reply from someone (they didn't give their name) a few hours after i posted here, confirming that swap to clinic is indeed free (but no mention of when or how i will receive a refund) and to send my SCR via email.

I don't like the slow email response, lack of telephone number and anonymous email replies so have requested my appointment be cancelled.

This is the 3rd clinic i have contacted recently (auravia, airmed and nuggMD) and each one has been problematic in some way.

Maybe i should write my experience of auravia and airmed on their specific clinic entries ?? would that be of benefit or not ?

This sounds like most of my clinic experiences to date to be honest.

Outside of Medicann all of them have had to be chased, had slow replies, missed calls, etc.

Shame NuggMD are coming across a little shady, I was hoping they'd be something fresh for the industry.

 

[cornucopia]

Just to update this post, I have not had any email response from the clinic confirming if my appointment is cancelled or not..... but i have just received a refund so I guess that it has ! !

 

[joint_account]

Got a reply from NuggMD. Shame about the pharmacy and the apparent pharmacy lock

Hi JA,

Will respond to each question below in bold.

- Do you support open pharmacy usage, meaning I can choose which pharmacy to use? No, we utilize Wellford pharmacy currently for prescriptions.

- Do you have a default pharmacy that prescriptions are sent to? Yes, Wellford

- Is prescribing handled as a single script per month, or can I place multiple orders within my monthly allowance? Orders can be placed during a month when a new prescription is issued.

- Do you operate on quarterly video consultations, and if so, is there a pathway to move to 6-monthly reviews over time or potentially no routine reviews? Yes, the initial cadence is monthly consultations, then quarterly. Consultations are required, as async work is not allowed under current legislative laws.

- I’d also like to understand your typical turnaround times, specifically how long it takes from a prescription request to being issued, and then from issue to pharmacy dispatch and delivery. Assuming the patient qualifies and is approved during the peer review process, the current turnaround time is 3-5 business days.

- What happens if a prescribed product is out of stock, and can substitutions be approved quickly without a full consultation? If a product is out of stock, we will alert the patient directly with available options. From there, a new prescription can be issued within 12-24hrs without a new consultation.

- Are there any additional fees for repeat prescriptions or splitting prescriptions across pharmacies? Every new prescription has a fee. We nly utilize one pharmacy at this time.

Let me know if you have any additional questions!

Thanks,

 

[GrownHealth]

Got a reply from NuggMD. Shame about the pharmacy and the apparent pharmacy lock

Good work mate and I'll pass your findings on

 

[joint_account]

Good work mate and I'll pass your findings on

I've run out of clinics to give the once over too lol.

 

[TheGreenAvenger]

I've run out of clinics to give the once over too lol.

I salute your service to the cause!

 

[joint_account]

I salute your service to the cause!

Also worth noting the time of the reply (21:30) and the use of Zs over S in spellings. I'm going to assume this is a response from the U.S weirdly.

Which just makes me think Wellfords have stuck a new label on the same shitty bottle of piss.

 

[TheGreenAvenger]

Also worth noting the time of the reply (21:30) and the use of Zs over S in spellings. I'm going to assume this is a response from the U.S weirdly.

Which just makes me think Wellfords have stuck a new label on the same shitty bottle of piss.

The times they're operating as well 2PM GMT is 9AM EST.. 2-10 is the US 9-5

 

[cornucopia]

@joint_account the replies that i did get were between 5.30pm and 9pm, the Dr appt that i had difficulty cancelling was someone from welford.

They have a delete account/gdpr data removal on their website which I requested several days ago but at the moment my information has not been removed.

 

[joint_account]

@joint_account the replies that i did get were between 5.30pm and 9pm, the Dr appt that i had difficulty cancelling was someone from welford.

They have a delete account/gdpr data removal on their website which I requested several days ago but at the moment my information has not been removed.

The times they're operating as well 2PM GMT is 9AM EST.. 2-10 is the US 9-5

They're 100% using their U.S. counterparts for emails, which is fine just an observation. - Although does that mean you have a 24-hour window on issues being fixed due to the time differences?

Either way, Wellfords was the worst MC experience I've ever had. You've heard of being funneled into a pharmacy well I was told they would ONLY prescribe me Wellfords (Therismos) products. Everything with them was a massive fight. Unfortunately NuggMD are now at the very top of the fuck that list.

Luckily I never uploaded any details, hopefully they adhere to GDPR and get your details removed ASAP.