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From my experience, yes, you'll need a rewrite, from the original prescribing doc. Get ahead of the game and give them a call, so they can submit the rewrite request before something else goes OOS. Good luck 🙏 🤞

Yeah, it's really not been a great experience so far, but I honestly think they're dealing with a huge increase in demand and the standard 3 month recruiting-onboarding lag. Leaving inactive task queues undiverted is pretty poor, though. It's one of those things which happens with CRMs, sadly...

Sorry to hear you're also finding it a bit of a struggle. Sympathies 🙏

Still no joy with AL. I gave them til today's ordering cut-off to sort it out, but I've received nowt, as yet. I'm so absolutely frustrated with them. I've spent 5.5 hours on the phone to them in the past month and sent >20 emails. I've rarely contacted them more than once a week, I've been...

Sounds good. The script I've prepared for submission is all IPS, anyway. I'm really surprised to see that there's a significant price disparity between them and Montu pharmacy on some products - Vida Super Lemon Haze cart, for instance. Mad, when both pharmacies are available via Alternaleaf...

I've given Alternaleaf one last chance to sort it out - mainly because I'm here for the carts, despite the stock situation being rubbish compared to two months ago. The doc who was supposed to correct the script a month ago has still taken no action and my script has now expired. Of course, the...

I am soooo close to giving up. It's been 6 weeks since my doctor appt and I've spent at least 2 hours every week since then in admin battles, trying to get it sorted out. I'll check out MedCann and if it's easy to transfer, I'll give it a go. If it doesn't work, then I'm back to Dodgy Dave 😫

It's far too expensive in the UK, for sure. Not enough consistency in supply, either. I'll check Medicann out - thanks for the tip (and @THCUK )

Hey, you lot. Just caught up on this thread and it looks like loads of you are having similar issues with Alternaleaf. I finally got a script a few weeks ago, but it was incorrect, and missing products I had agreed with the doc. It was returned for correction and I've been chasing it weekly, by...

Lovers of spectacular nature events! There's a decent chance of seeing the Aurora tonight, over most of the UK. 2200 - 0600 ish, cloud cover-dependent 🤞🏻 I'm currently down on the Dorset coast, and hoping I get to see it reflected in the sea ❤️ (Came close to posting this in the thread called...

Ooh! If I ever actually get a script and have cause to dig out my Crafty+, I'll give that a go. Top tip, thanks 😊

Hi, Robotgirl, welcome!

Still. No. Script. Chase email sent today. It was approved last Thursday, but it still hasn't been released. Updating not so much to moan, just so that anyone considering Alternaleaf can set their expectations. When I first started looking into it, first contact --> script was looking to be...

Welcome, Mr HG! 😊

Welcome, Eggster!

Yeah, I can get the evidence easily enough. I have my entire medical record - requested recently for something unrelated. Without going into a long and unnecessary rant, I've had to spend a lot of time recently spoon-feeding clinicians and doing their admin for them, so I have a high level of...

Gahhhhh - MDT requested additional evidence of meds previously tried - obvs not mentioned on SMR 😫 My ADHD brain is now on the brink of throwing an f-it at it.

Not sure I'll have the opportunity to call them tomorrow, but if a little time presents itself, I will do!

Still showing as "your prescription is awaiting approval" on Montu account 🤷🏼‍♀️

Doc wrote-up Sourdough as flower, instead of cart on last Monday's call (no shade, he's a noob 🙂). Customer Service sent it back to him for a rewrite, last Weds. Maybe by the time it had been rewritten it had missed last week's MDT, who knows?! Emailed yesterday, but not heard owt back yet. At...