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Clinics Auravia Medical.

GrownHealth

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🏴󠁧󠁢󠁷󠁬󠁳󠁿 CC Cardiff
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Page updated with various options on offer (y)
 
@joint_account Pharmacy Space, I've been informed they should properly honour external pharmacies 👌

 
I contacted this clinic a few weeks ago, my main question was about the ability to order from any pharmacy. The email replies were quick and friendly but not 100% clear if there was or wasn't restrictions.
Someone kindly rang me and talked me through the process, it sounded like there was no restrictions but then it also sounded a little unclear as they deal with certain suppliers & not others.
anyway i decided to submit my documents and within 10 minutes someone rang me from a very noisy office type environment and said they couldn't spot my reason for applying.

My SCR is very brief at just 1 page but maybe a quick skim over and they had missed the herniated disc and MRI consultation, no problem these things happen BUT what happened next was like a kick in the teeth.
Having pointed out my MRI results from 2023 and the physio and pain killers that didn't work (& rot your stomach) i was told i didn't qualify for MC as that was 3 years ago and i hadn't seen a GP since 2023.
so i say no problem if that's your policy i will try somewhere else but so to let you know 3 other clinics have not had an issue accepting me.
a shocked reply said wait and i will speak to a Dr and call you back tomorrow.

no one did call me back tomorrow, in fact i chased them a few days later and someone did ring but i missed the call and they didn't leave message.

its just baffling to me!! , so what have i got to do to be a member of your clinic??? go to my GP every 12 months and get a pain killer prescription?? or go get an MRI every year to prove my disc is still herniated ???
 
I've just had the most wonderful and enlightening conversation with the practice manager over Auravia and I've learned a lot.

The big thing is as it currently stands they will not prescribe more than 60g. This is a step taken in light of recent public backlash. This is a fluid situation and may well change next week, next month. With my usage in that 70g-110g bracket depending on the month she wanted to call me directly so I wasn't wasting my time.

She has also advised me that if I'm getting this much at Medicann then I shouldn't move because it will be very hard to match this elsewhere because of recent events and news. So if you are looking to switch and have a high allowance, you may want to rethink that switch depending on where you're looking.

We talked over my usage, <23% strains in the day, up to 30% at night. She was happy with my usage and my reasoning albeit she is not a prescribing doctor but she understood why I needed the amount I do. She also agreed that patients should be tried on a patient by patient basis and as a result she has meetings with more doctors this week and in the coming weeks to look at how they can keep things safe but still patient led and still with the patient getting their needs met.

She understood they can carry me on a good month but probably not on a bad month. This is important to me because it clearly shows she cares about the patient experience instead of funnelling in new patients. She's even marked my emailed to go to her inbox directly so that we can keep in touch on future limit changes. So I will come back here if I know of anything new.

As expected, they will source products from anywhere and allow you to use any pharmacy.

If these guys can crop up to 90g, maybe even 80g then I think I'll make the jump.

Thoroughly impressed despite the 60g cap at present.
 
I've noticed that this clinic shares some of the same staff as the new Zoto clinic
I was about to reply saying maybe its just Doctors working across a few I've had a look and it appears thats not the case. I spoke with Chanelle yesterday and she did seem to have strong understanding of what other clinics are doing, I guess thats because she manages another of them lol.

Good spot!
 
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