Its also like myself who has spent all morning waiting to see if products that are available elsewhere come back into stock on wife's formulary so she can order them and may have to order a more expensive compromise if they don't show up . Where if it was me being at Cardiff I could get those items from elsewhere knowing it works and thus taking the element of risk out of the purchase and not paying extra for an unknown or lesser effective medicine and my feeling is if you spend a large amount on meds monthly but are then gambling on unknowns because of stock issue's etc it's sort of false economy ,lesser so if you don't need a lot of meds but many do and I echo
@Lank72 points as their service is spot on too.
The £250 is a biggy but the ongoing fees can easily be balanced with getting the right meds at the cheapest prices .