Clinics CB1 Blaming Royal Mail for Delivery Delays

[Dooby Doo]

The order I placed on Saturday arrived with half my name missing off the packaging today. No prescription was given either on 3 occasions of asking. I was also told they would not provide me with all my personal information for me to switch clinics. I have my appointment with Medicann later today hopefully I can switch and get away from them!

I made the switch last week to Medicann

 

[OG3EE]

I made the switch last week to Medicann

I was reading you did its what made me decided to go for it, the customer service has been good so far. Hopefully it will be a better experience

 

[Dooby Doo]

I was reading you did its what made me decided to go for it, the customer service has been good so far. Hopefully it will be a better experience

Better deals too, at least they do price drops unlike CB1 Medical.

 

[OG3EE]

Better deals too, at least they do price drops unlike CB1 Medical.

They do have better pricing from what I have seen. Ultimately though I dont mind paying slightly more and get great quality service. Its sad to see some "clinics" treating us worse then BM dealers lol

 

[Get a PSA test]

With all the people moving to medican, can they handle all the extra business without problems ?

 

[Dooby Doo]

With all the people moving to medican, can they handle all the extra business without problems ?

Let's hope so

 

[Pain77]

Can someone please briefly describe the process of ordering with CB1 Medical?
Accepted and authorised to make an order but my platform still says I need to make an initial consultation and will do nothing else. No one seems to know why it has hasn't changed. I placed my first order for some flower and oil yesterday over the phone and was told an invoice(?) would be sent when someone has signed it. Will it be emailed across to me, or does it normally get done on the platform?
I'm clueless with apps I'm general, this platform isn't helping matters

 

[cornucopia]

you should get an email and text when the invoice is ready to be paid... but given CB1 Medical current problems this might not happen or might be delayed as they really do seem to be in a mess at the moment

 

[James3210]

My prescription from CB1 Medical still ses uts being prepared and got it on the 26th but moving to alternative clinic fingers crossed

 

[Dooby Doo]

My prescription from CB1 Medical still ses uts being prepared and got it on the 26th but moving to alternative clinic fingers crossed

Same here until I jumped ship, it kept saying being prepared ect a week after receiving it. At least i received the prescription unlike some. I've not known CB1 to have sooo many complaints in the 12mths I was with them.

 

[James3210]

Iv only been with them 2 months and everytime I ordered it caused stress not once did it actually go smoothly company

 

[James3210]

Changed to medical to stop getting messed around amd waiting for so called plugs

 

[Dooby Doo]

Iv only been with them 2 months and everytime I ordered it caused stress not once did it actually go smoothly company

The systems are not supposed to stress Patients out, like it is at the moment. Hopefully it will all settle down again .
I reckon MedBud should Start a clinic

 

[James3210]

They haven't got enough people dealing with prescriptions unshould pick your meds at beginning of month then there would be no issues.?

 

[Dooby Doo]

They haven't got enough people dealing with prescriptions unshould pick your meds at beginning of month then there would be no issues.?

There would still be issues mate. I'ts the changing of their system thats causing all the patients distress. I do think it will settle down eventually and back to some sort of normality again. Not the best time of year to totally change your system, they will lose money because of it all unfortunately.

 

[thegoonies2]

Mine finally turned up today after 9 days which is frankly unacceptable for any medication. I have started the change over. It's a real shame because you to the last 2 orders they were good. Never had any significant problems. Ah well plenty more fish in the sea

 

[GreenRed]

The order I placed on Saturday arrived with half my name missing off the packaging today. No prescription was given either on 3 occasions of asking. I was also told they would not provide me with all my personal information for me to switch clinics. I have my appointment with Medicann later today hopefully I can switch and get away from them!

What do you mean they won't provide you that? It's not their choice. We have GDPR and they will be seriously fined if they don't follow it's rules. You have a RIGHT to your personal data and you can ask them to delete it and they have to comply.

We are not in Murca

 

[GrownHealth]

What do you mean they won't provide you that? It's not their choice. We have GDPR and they will be seriously fined if they don't follow it's rules. You have a RIGHT to your personal data and you can ask them to delete it and they have to comply.

We are not in Murca

IIRC they won't provide your SCR on the way out if that's what the poster possibly means

 

[OG3EE]

What do you mean they won't provide you that? It's not their choice. We have GDPR and they will be seriously fined if they don't follow it's rules. You have a RIGHT to your personal data and you can ask them to delete it and they have to comply.

We are not in Murca

Yeah I cant be bothered with them anymore dont have it in me to keep arguing and going back and fourth, I am in the process of switching and happy to get away from them

 

[GrownHealth]

Yeah I cant be bothered with them anymore dont have it in me to keep arguing and going back and fourth, I am in the process of switching and happy to get away from them

I get where your at as my wife is the same about them now ,good look mate as there is a lot better service out there