Pharmacies Curaleaf 3rd appointment info

[colg25]

Hi

I had my appointment yesterday and got a new prescription different strains and higher THC.. my script for this month expires on 27th it's showing as inactive on my portal and nothing of the new one, can anyone give me info as I'm worried il be left with none come next week.

 

[GrownHealth]

Welcome tot the forum @colg25 and I would suggest you definitely contact them tomorrow to clear this up rather than leaving it to risk and it might be something simple like them changing your products to the new strains but often when you see a potential snag like this its best to point it out to them and get clarity.

 

[BudGuy]

Hi

I had my appointment yesterday and got a new prescription different strains and higher THC.. my script for this month expires on 27th it's showing as inactive on my portal and nothing of the new one, can anyone give me info as I'm worried il be left with none come next week.

My recent timeline was:

Mon: Consultation, Prescription Letter available immediately after
Tue: No activity. I presume because there's a slight change to the size of my script, some sort of background approval goes on at this time.
Wed: Prescription "issued" and sent to pharmacy
Thu: Prescription received by pharmacy, order made
Fri: Prescription dispatched
Sat: Prescription arrives

It's basically a week's lead time because each step seems to take about a day. You should be good for having your new prescription arrive before the 27th.

In the portal, go to your appointment, there should be an options list that gives you the prescription letter from your latest appointment, even if it hasn't been issued yet.

But yeah, also phone them up and see if it's possible to still purchase on your last prescription up until 27th.

 

[colg25]

Yea I had my appointment yesterday it's a completely new prescription with stronger strains..
I'm gonna give them a call tmrw
To make sure it's ready for when my current one expires on the 27th

 

[LunaDracarys]

Hi

I had my appointment yesterday and got a new prescription different strains and higher THC.. my script for this month expires on 27th it's showing as inactive on my portal and nothing of the new one, can anyone give me info as I'm worried il be left with none come next week.

It happen to me 2 days ago and contacted them and emailed patient support and it was sorted out. Usually when you’ve been given a new strain the other prescription became inactive, if you would like the prescription not to be changed just email patient support and they will get it fixed immediately. Happy Friday everyone