Warning: Multiple reports of service issues, and product access issues. MedBud has verified correspondence evidencing CQC investigation underway. Please provide feedback to the CQC. Mamedica®® offer a low-income Access Scheme with a one-off £200 payment which includes consultations/repeats prescriptions for new patients, subject to approval.
Limit of utilising one pharmacy per month, with one script written for full 30 day supply.
Will only prescribe cannabis flower in increments of 10g or 15g.
If you are not deemed suitable for prescribing your initial consultation fee will be refunded.
@GrownHealth Sorry if I posted in the wrong place as still trying to find my way about the site as not really clued up about forums. The last time I was on something like this was the old chat rooms in the 90s . Showing my age now
@GrownHealth Sorry if I posted in the wrong place as still trying to find my way about the site as not really clued up about forums. The last time I was on something like this was the old chat rooms in the 90s . Showing my age now
@Lank72 do you know if there has been any progress on the Mamedica® portal since I left as it was bare but I was wondering on the progress if any. Cheers!
@Lank72 do you know if there has been any progress on the Mamedica® portal since I left as it was bare but I was wondering on the progress if any. Cheers!
I think all it did from the user perspective was replace the prior (sailpoint?) portal.
It may have made things better for Mamedica staff behind the scenes, e.g allow them to email you when your prescription is dispatched
I was hoping for stuff like live access to stock medicine list to submit prescriptions, without having to go through a web portal, but nothing like that.
I've been waiting on a call back from the manager of this clinic, since 2023. Regarding a complaint about redundant and unusable TGOD strains that I paid top dollar for before they thereafter went through 3 consecutive price reductions due to how bad they were.
I've been waiting on a call back from the manager of this clinic, Lia Reed, since 2023. Regarding a complaint about redundant and unusable TGOD strains that I paid top dollar for before they thereafter went through 3 consecutive price reductions due to how bad they were.
It's looking like we're going to have to put back up warnings on @MamedicaUK's listings again regarding delays and service issues.
Yesterday afternoon within hours we were sent three separate complaints, the allegations:
• Patient with a third month in a row of mistakes on their prescription, and continual issues on having corrections made.
• Patient being charged for a consultation where they were ghosted by their specialist, and promises to rearrange weren't honoured.
• Patient being refused access to a likely suitable medication, because Mamedica® are seemingly trying to limit treatment options to their own commercial formulary (non-compliant).
This is one afternoon of complaints, anyone can search our forums, Reddit or patient groups to see these are not isolated complaints whatsoever.
___
On the latter point, no doctor across the UK can or should bias/limit their treatment/prescribing based on commercial influence/pressure from their contracted clinic - it risk their medical license, and seems dangerous, unethical and predatory. There's a reason we don't list clinic's internal allowed medications lists, because it's always non-compliant when intentionally biasing towards your own brands. All doctors have to consider all treatment options equally.
Beyond this Mamedica are still trying to charge a £10 fee for patients right to use their own pharmacy. Any bias or influence over picking a pharmacy (especially financial penalty) is the definition of 'prescription direction' - something all patients need to see eradicated from the UK medical cannabis industry once-and-for-all. Clinics are not meant to be sales funnels into prescribing from a single self-owned pharmacy, especially when medications offered elsewhere aren't even considered.
In general - we truly worry about @BBCPanorama levels of public exposé over non-compliant practices within the UK industry, that could seriously negatively impact all patients in general.
In general - we truly worry about @BBCPanorama levels of public exposé over non-compliant practices within the UK industry, that could seriously negatively impact all patients in general.
This level of greed usually precedes large scandals - so yes def something I've thought about. We have high standards here so I'm going to continue to advise the high performing smaller clinics where possible + reminding peeps its now very easy to switch.
Yes, I've not been happy with them recently and am in the process of switching as a result (even though, to me, it's a major hassle to switch)
I just got a complaint response which mirrors the rest of their service:
- Uninterested in root cause fixes
- Unengaged - not responding to emails, not answering the topic properly when they do respond
- Overstreched staff?
- Profit driven
I was patient (lol) in the past with them, and accepted a few bumps, but the bumps have continued and occassionally have been huge gaping potholes which have caused me all sorts of stress.
New warnings added Warning: Multiple reports of service issues, and product access issues. MedBud has verified correspondence evidencing CQC investigation underway. Please provide feedback to the CQC.
Mamedica® offer a low-income Access Scheme with a one-off £200 payment which includes consultations/repeats prescriptions for new patients, subject to approval.
Limit of utilising one pharmacy per month, with one script written for full 30 day supply.
Will only prescribe cannabis flower in increments of 10g or 15g.
If you are not deemed suitable for prescribing your initial consultation fee will be refunded.
New warnings added Warning: Multiple reports of service issues, and product access issues. MedBud has verified correspondence evidencing CQC investigation underway. Please provide feedback to the CQC.
Mamedica®® offer a low-income Access Scheme with a one-off £200 payment which includes consultations/repeats prescriptions for new patients, subject to approval.
Limit of utilising one pharmacy per month, with one script written for full 30 day supply.
Will only prescribe cannabis flower in increments of 10g or 15g.
If you are not deemed suitable for prescribing your initial consultation fee will be refunded.
I actually thought of you when I posted it @BudGuy but didn't realise your consultation was so soon and as good a fit that they could be for you these multiple reports raise serious questions but better you know now so you are aware I'd say .