Clinics Medicann UK

[Scriptoh]

Nowhere did they mention anything about the spreadsheet I just uploaded to them... (made by Joint_account)

 

[Scriptoh]

Feel they're making out its IPS spreadsheet that is to blame?

 

[Scriptoh]

Anyway looks like the person might investigate it tomorrow fingers crossed

 

[Scriptoh]

Hi there,

Thanks for the speedy reply, indeed both strains you mentioned are showing as available on the Medicann App + IPS, We are missing a large portion of flower especially from the 4C Labs range & quite a few others, does MediCann have a specific formulary different from IPS?

Kind regards

Response;

Hi,


They almost identical, sometimes they may get strains exclusive for us. 4C Labs arrived yesterday at IPS so we are just awaiting before we can add this to the formulary.

 

[Scriptoh]

Me;

Hi there,

Thanks for the information I'm doing this query on behalf of myself and a few other patients with Medicann who are currently asking the same questions about the formulary online etc (Part of an online patient community) appreciate you trying to resolve this.

Kind Regards

 

[joint_account]

Hi there,

Thanks for the speedy reply, indeed both strains you mentioned are showing as available on the Medicann App + IPS, We are missing a large portion of flower especially from the 4C Labs range & quite a few others, does MediCann have a specific formulary different from IPS?

Kind regards

Response;

Hi,


They almost identical, sometimes they may get strains exclusive for us. 4C Labs arrived yesterday at IPS so we are just awaiting before we can add this to the formulary.

They gave me the same waffle about IPS just recieving things for the Aurora® carts. They've had them like 2 weeks now.

Something is off, I hope it's teething issues but I'm skeptical it will ever be the full IPS catalogue.

Appreciate you doing this by the way, hopefully we get some clarity.

 

[Scriptoh]

They gave me the same waffle about IPS just recieving things for the Aurora® carts. They've had them like 2 weeks now.

Something is off, I hope it's teething issues but I'm skeptical it will ever be the full IPS catalogue.

Appreciate you doing this by the way, hopefully we get some clarity.

No worries man like you I need answers lol

 

[Scriptoh]

Just went through every producer and this is the results for the flower side of things (from the live IPS formulary)

 

[Scriptoh]

Just went through every producer and this is the results for the flower side of things (from the live IPS formulary)

I've sent them over this very simple spreadsheet this morning so hopefully they can acknowledge what's going on now, weird thing is that the Medicann app also has quite a few strains not available on the IPS spreadsheet so its quite conflicting data tbf... the person I spoke to yesterday did say that "sometimes they may get strains exclusively for us" so that is reading true atm for certain things

 

[Scriptoh]

Right lads we might be in with a shout heres the reply;

Thank you, let me raise this with IPS and see what we can do.

Front Desk Receptionist

	uk@medicann.co.uk
	[www.medicann.co.uk]www.medicann.co.uk

 

[Scriptoh]

Our response;

Hi there,

Perfect we really appreciate you chasing this up, speak shortly thank you.

Kind Regards

 

[joint_account]

Right lads we might be in with a shout heres the reply;

Thank you, let me raise this with IPS and see what we can do.

Front Desk Receptionist

	uk@medicann.co.uk
	[www.medicann.co.uk]www.medicann.co.uk

Top work on this mate.

I did also noticed about the Medicann strains not available on IPS. That's what cemented my belief that IPS manage the inventory but it's not the same as IPS main.

Seems like I may be proven wrong which is nice.

 

[Scriptoh]

Top work on this mate.

I did also noticed about the Medicann strains not available on IPS. That's what cemented my belief that IPS manage the inventory but it's not the same as IPS main.

Seems like I may be proven wrong which is nice.

Just nice to see we're not getting shut down with our query, whoever is dealing with it genuinely appears to be trying to resolve it for us

 

[joint_account]

Just nice to see we're not getting shut down with our query, whoever is dealing with it genuinely appears to be trying to solve it for us

For sure.

I have heard IPS have been overloaded lately so maybe it's a system admin job that just fell to one side and things haven't been updated properly.

 

[Scriptoh]

For sure.

I have heard IPS have been overloaded lately so maybe it's a system admin job that just fell to one side and things haven't been updated properly.

Have you tried phoning IPS lately? I was in a queue of 11 people for 55 mins just to get through and find out my script wasn't even there yet (call back again tomorrow they said)

 

[joint_account]

Have you tried phoning IPS lately? I was in a queue of 11 people for 55 mins just to get through and find out my script wasn't even there yet (call back again tomorrow they said)

It's crazy isn't it! Last week I waited an hour to be told someone would call me back. I was only asking about the Aurora® carts but it took 3 hours to finally speak to someone properly by time they called.

 

[Scriptoh]

It's crazy isn't it! Last week I waited an hour to be told someone would call me back. I was only asking about the Aurora® carts but it took 3 hours to finally speak to someone properly by time they called.

Yeah this might very well be a IPS issue but the spreadsheet is throwing us all off by claiming its updated hourly everyday so who knows yet, rn it looks like Medicann are getting a restricted formulary from IPS but I might be wrong (it does actually say this in the small print under clinics for MediCann)

 

[GrownHealth]

It's crazy isn't it! Last week I waited an hour to be told someone would call me back. I was only asking about the Aurora® carts but it took 3 hours to finally speak to someone properly by time they called.

I had one of them a week or so ago but rang them a couple of days ago and was number 2 in the queue but the person who answered forwarded my call for someone to phone back so it seems to be a bit different this week and maybe others can confirm if this has been their experience the last few days or I just struck lucky

 

[Scriptoh]

Think it was while the wedding cake and another couple we're on discount everything went kinda wild

 

[Scriptoh]

Limited commercial formulary sounds very close to what's happening;