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Clinics Medicann UK

Hi everyone, I'm new to Medical Cannabis and also to this forum.

I decided to give it a try as I suffer from pain due to osteoarthritis in my right ankle following an accident 25 years ago, and my left hip - currently on the waiting list for a replacement. The arthritic hip causes problems with a constant groin strain, muscle pain in my thigh and also on the outer part of my knee. I also suffer from spasms in the lower back which can sometimes cause a pulled muscle which leads to a twisted spine, along with sciatica.

Despite sounding like I'm on my last legs, I'm not. I'm active, work on an ad-hoc basis whenever I like, play Walking Football twice a week and work out in my local gym 3 or 4 times a week. I really do have good days and bad days and will probably only need cannabis when things are bad. I need it to kill the pain but also want to stay alert, focused, and not really high. I've used cannabis flower previously but on a very light basis. I have a Mighty vapouriser, and pretty low tolerance.

I signed up with Medicann last Wednesday, uploaded my documentation and managed to book an appointment 10 days later. I kept checking though, and an earlier appointment became available for Saturday. I spoke to the doctor on Saturday, answered the few questions they asked and was told approval would probably come through by Monday (today). True to their word, I received an email this morning confirming my acceptance.

I used my PC to place my first order, the app is usable but a little clunky. I knew they wouldn't hold my hand so chose two 10g bags of flower myself after researching various sources. A lot of the information out there is contradictory, and obviously different things work for different people. I decided to go with a couple of Hybrids with good levels of CBD, which are Lot 420 Apricot Cream and Cheese (11% THC, 16% CBD), and Ostara Long Valley Legend Medical (8% THC, 10% CBD). These were dispatched Monday evening and are due to arrive tomorrow. Hoping I've done the right thing.
Hi Toptec
Thanks for introducing yourself and welcome.
Its good to hear that you are familiar with cannabis albeit with a healthy low tolerance.
It also sounds like you have done your own research and look forward to hearing how you find the two strains that you have chosen. Whilst medicann does not hold hands everyone is more than helpful around here so feel free to ask.

I hope that the flower provides you the relief that you need and that your wait on the list for a replacement doesnt drag on too much longer!
 
How long ago did you join them though? It started well with me, then had to wait a bit as they were busy.
First call went ok, even got told there wouldn't be a problem, but as soon as you complain......bam discharged!

I've asked exactly why I was told I did meet the criteria then suddenly I don't. They have replied with utter nonsense, saying the second call with a Dr went for a review and they decided against it....

I pointed out that I hadn't yet had the second call and that was why I was chasing them, I thanked them for the email and informed them I will report to QCC, just had call from Medicann but didn't pick up.

Complaint already gone in, it won't do anything, but hopefully others will be treated better.

Anyway that's the end of my MC journey
Hope others have better luck 💚.

Seeing as other clinics are dropping prices, I can't see them lasting long term, that's 3 patients in a day they lost already, and pissed off patients make a lot of noise.
I joined mid October iv had 280g so far definitely was better before the changes as 200 of what got was reduced to half or less yet now Iv not had anything reduced since Xmas time and the site changes and I reply on that to be able to afford the meds without so much guilt on myself and as still trying to figure everything out since on my own as always had my dad all
My life then he got killed and been taken from me and iv nobody and been left alone me and the dogs yet no family or next of kin it’s scary

Sorry I’m confused so have you been with any clinics before and why did Medicann turn you down if ok to ask just confused as you mentioned complaining then things changed
Yet they obviously have very little contact so hard to say I have thought of going to Cannabis Clinic Cardiff yet only as they are able to get any offers from any pharmacy and then maybe it’s worth the 300 to get all
Meds reduced and ones want more but just too stressful to move and like that they don’t bother. Us or set limits or say what to havd like some clinics don’t go above 25% others have caps or Reg appointments and so for now I’m staying put just wish they would dump loads of discounted stock to stock up on so didn’t have that to worry about or listing stuff on eBay to try cover buying more expensive stuff as no offers but hard to pay full price for lot once had at half the price x
 
Hi Toptec
Thanks for introducing yourself and welcome.
Its good to hear that you are familiar with cannabis albeit with a healthy low tolerance.
It also sounds like you have done your own research and look forward to hearing how you find the two strains that you have chosen. Whilst Medicann does not hold hands everyone is more than helpful around here so feel free to ask.

I hope that the flower provides you the relief that you need and that your wait on the list for a replacement doesnt drag on too much longer!

My order arrived at 9:30 this morning, 4 working days after my initial contact with Medicann so no complaints at all. The cannabis pouches were inside a proper pharmacy dispensing bag, sealed with a label and packed in a cardboard box, along with a copy of the prescription.

I opened each of the packets for weighing, the Apricot & Cream comes in at just over 10g, Long Valley Legend is 11g. Both have a lovely sweet smell with the Apricot being a little more sticky and compact.

I tried the LVL, half-filling a dosing capsule for my Mighty and lightly tamping down. After 4 hours the effects had only just worn off, and although I was a little light-headed at first I was still functional and able to carry on with my everyday tasks. I definitely felt more relaxed and my usual aches and pains were far less noticable.

LVL.jpg

LVL_Open.jpg

IMG_20260217_094805.jpg

AprCrm_Open.jpg
 
I joined mid October iv had 280g so far definitely was better before the changes as 200 of what got was reduced to half or less yet now Iv not had anything reduced since Xmas time and the site changes and I reply on that to be able to afford the meds without so much guilt on myself and as still trying to figure everything out since on my own as always had my dad all
My life then he got killed and been taken from me and iv nobody and been left alone me and the dogs yet no family or next of kin it’s scary

Sorry I’m confused so have you been with any clinics before and why did Medicann turn you down if ok to ask just confused as you mentioned complaining then things changed
Yet they obviously have very little contact so hard to say I have thought of going to Cannabis Clinic Cardiff yet only as they are able to get any offers from any pharmacy and then maybe it’s worth the 300 to get all
Meds reduced and ones want more but just too stressful to move and like that they don’t bother. Us or set limits or say what to havd like some clinics don’t go above 25% others have caps or Reg appointments and so for now I’m staying put just wish they would dump loads of discounted stock to stock up on so didn’t have that to worry about or listing stuff on eBay to try cover buying more expensive stuff as no offers but hard to pay full price for lot once had at half the price x
The reason was because I chased them up and pissed them off, There is also another reason but I cant say publicly as I have reported them for a data breach, it seems if you try and stick up for yourself they get the hump. Everything seemed ok then they got busy and forgot about me, I chased them up and within minuets of complaining I was logged out of the app and a message came up saying I wasnt suitable. I contacted them again for a reason using my email address I had used to sign up.
They emailed back saying they didnt have to give me a reason, they also mentioned something I found really concerning, so I then emailed them from my official work email........I pointed out the law and took action, they have tried calling me and were cheeky enough to say it had all been a misunderstanding.

Im not sure how they were able to officially discharge me because I hadnt even fully joined. They were my first attempt at a clinic, sorry to hear about your problems, dont feel guilt about getting medication.....you wouldnt feel guilty buying Aspirin, this isnt any different if you think about it.
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I mean I guess we'll never know now.

No Biggie, the important thing is getting you back on track with a clinic that works for you.

If you're a mental health patient then CCC are perfect.

If you're not and you want a very good service then Integro are great.

If you want cheap then there's CB1 Medical, Alternaleaf and a few smaller clinics like Dispensed, Zoto and Auravia.

I've been around the block with CB1, Wellfords, AL and now Medicann. I think AL are a good option.
I will tell all after I have concluded what I am doing, be very aware they can stop you onboarding with other clinics, I dont want to say more at the moment as I have reported them to various bodies. Thanks for the recommendations. Im really not sure I am going to bother, like I say for now I cant give details publicly.
I mean I guess we'll never know now.

No Biggie, the important thing is getting you back on track with a clinic that works for you.

If you're a mental health patient then CCC are perfect.

If you're not and you want a very good service then Integro are great.

If you want cheap then there's CB1, Alternaleaf and a few smaller clinics like Dispensed, Zoto and Auravia.

I've been around the block with CB1, Wellfords, AL and now Medicann. I think AL are a good option.
Just checked and unfortunately I doubt Integro would be a option, there clinical Director is also the Dr at Medicann..... So considering how pissed off they are with me, I cant see that happening.
 
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Quick question.
When do flower limits reset?
I split my order into two last month, so will the flower limit reset over two periods or all at once.

If it is all at once does it reset on the date of first issuance or last fulfillment. Hope this makes sense?

Earliest 1st call (HCP) I could book is 19th Mar. Is this normal? Seems excessive to me.
That is a long time.
Their lists were approaching 2 weeks waiting time in January.
If you have tried all the available nurses and there is no slots to book that must be where they are at right now.
I have only heard these sorts of delays at Medicann. Clinics such as Cardiff Cannabis Clinic and Integro have a reputation for being much quicker with relative fees.
 
Last edited:
Quick question.
When do flower limits reset?
I split my order into two last month, so will the flower limit reset over two periods or all at once.

If it is all at once does it reset on the date of first issuance or last fulfillment. Hope this makes sense?
Medicann dont really have any monthly limits (within reason) so just order what you want, when you want it (y)
 
Medicann dont really have any monthly limits (within reason) so just order what you want, when you want it (y)
The way the app seems to work for me is I can order up to 120g. Then the flower formulary vanishes and you can see the vapes/oils only.
This is an adequate limit. I was just trying to work me budget out.

567567575.jpg
 
The way the app seems to work for me is I can order up to 120g. Then the flower formulary vanishes and you can see the vapes/oils only.
This is an adequate limit. I was just trying to work me budget out.

567567575.jpg
Ohh gotcha, I have not encountered that before but i don’t tend to order big quantities as I have a tolerance of a door mouse 🤪
 
--snip--


That is a long time.
Their lists were approaching 2 weeks waiting time in January.
If you have tried all the available nurses and there is no slots to book that must be where they are at right now.
I have only heard these sorts of delays at Medicann. Clinics such as Cardiff Cannabis Clinic and Integro have a reputation for being much quicker with relative fees.
That was the earliest appointment for all 4 of the available admin staff in the drop-down list so fair to say that is the state things for them. I'm new to all this, can I apply to more than one clinic?
 
That was the earliest appointment for all 4 of the available admin staff in the drop-down list so fair to say that is the state things for them. I'm new to all this, can I apply to more than one clinic?
I do not see why you cant. Especially at application stage. The nurses are screening so you havent even been through screening yet.
Another company will be able to have medication in your hand most probably within that month timeframe. (All being good at your end)
You could then cancel your app with Medicann.
I am aware of some people that use Mamedica®'s PAYG service as well as Medicann.
 
Quick question.
When do flower limits reset?
I split my order into two last month, so will the flower limit reset over two periods or all at once.

If it is all at once does it reset on the date of first issuance or last fulfillment. Hope this makes sense?


That is a long time.
Their lists were approaching 2 weeks waiting time in January.
If you have tried all the available nurses and there is no slots to book that must be where they are at right now.
I have only heard these sorts of delays at Medicann. Clinics such as Cardiff Cannabis Clinic and Integro have a reputation for being much quicker with relative fees.
It’s on a rolling 28 day basis so anything you buy drops off your allowance 28 days later.
Medicann dont really have any monthly limits (within reason) so just order what you want, when you want it (y)
I was under that impression too until recently I noticed I could only request 20g. Turns out I have a 90g limit and support insist they have always had limits in place but I could have sworn they didn’t when I signed up. Perhaps I misinterpreted no limits to be referring to quantity where they meant product types flower/oils etc 🤷‍♀️
 
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