Clinics Mamedica Clinic

[Rimmerworld]

I thought this thread may be temporarily useful to keep track of flower and oils that Mamedica® do not have on the formulary. This will be useful to see Mamedicas stocks and inform potential new patients about restrictions on product availability. Simply post below your info on what you noticed is missing.

On the 16th of October 2024 I counted available to Patients 96 Flowers and 62 Oils. Mamedica only list the following as available:

• 52 Flowers
• 26 Oils
• 2 Vape Carts
• 3 Lozenges
• 2 Capsules

On the 16th of October 2024 i counted the following as unavailable for Patients at Mamedica:

• The Noidecs flower range
• The GLO flower range
• The Canopy Growth® flower range
• Medcan Isando T19/24 Tokoloshe Sherbet
• Khiron Hindu Kush
• Miracle Valley Canada MAC 1
• Lumir® Crumbled Lime Ten
• Aurora® Moonberry
• Glass Pharms Blackberry Sour
• Glass Pharms Frosted Lime
• Grow T18 Gelato
• Lumir® T25 Wild Thailand Oil

 

[node]

Just had a count up and 85 flowers out of stock or not taking new requests... and 80 available - the brands that sit on the shelf forever will have about 20 to choose from
Massive disconnect from availability shown at pharmacy

All this money, still can't get the system right.

 

[smokerontheroof]

Welcome @smokerontheroof

I've just been and counted and there are 75-80 flower products on Mamedica®'s list so I would say it has improved since these threads were started and personally when I was with Mamedica it was the cheaper products that were missing and the dearer more popular ones were on often on their list.

Basically it is a decent size formulary compared to others clinics formulary ,also a lot is to do with your expectations of a clinic and I have moved to a smaller clinic that has access to all the medications available in the UK but this more expensive as its £33/month and £250 one off fee to join but with a much better service and medication options and is patient focused .

If you need any more help feel free to ask as you are in a position to change things if you wish

Thanks for the warm welcome man. A friend of mines is a couple weeks ahead of me and had his consultation today, he has a pretty messed up back. Anyway he said they accepted him and offered 20g of flower and some oil, but they didn't give him an option to choose any strains and they just picked 2 they think will work him, pink cookies and farm gas. He asked if he could see a catalogue and they refused. They said that's normal protocol for the first time and he will be allowed to choose next month. Is that normal? They also said they only had strains from £8.50-£10 a gram for him just now so he said il try the £8.50 strains, just seems a bit strange that they will let you choose between price the first time but not between strains.

If they are holding back on a lot of the cheaper strains I will probably move to someone else in time, I've seen lots of stuff at 5-6 a gram that seems fine for my needs, I can't afford to medicate all month at 8-10 a gram.

 

[smokerontheroof]

Hello @smokerontheroof + welcome mate

Depends on your budget really - if you can afford Cardiff go for it, if not shout and we can go thru alternatives for you.

Hey node cheers for the reply man.

If i can't access a lot of the lower priced flowers with Mamedica® then making the switch over for 35 a month is a no brainer considering the savings il make each month on my medication.

I'm 2 weeks away from my first consultation so I'm gonna stick with it just now, is it true that making the switch after I have a prescription will be a lot easier?

Apreciate the response man

 

[smokerontheroof]

I`m with Mamedica® and they are a good clinic with a not too bad sized strain list but i am restricted to 25% and i get 1 strain at 27% even though i have had tropicanna gold at 26% it looks like a 1 off lol all the rest i have to have 25% and 10g CBD strain.

I went to order yesterday and was told i could not order a certain CBD strain cos it says i have to get non irradiated and this was not told to me as i ordered 2 non irradiated strains before so i am waiting on word getting back to me and i hope its a mistake but i would not have joined the clinic if that restriction was told to me at 1st appointment so make sure things are clear and restrictions if any are told to you.

I see the point of THC restriction to get me stable as i have epilepsy but i have only heard people with immune disorders getting restricted with irradiated product only and didn`t think epilepsy would have that restriction and didn`t before so been a stressfull night thinking should i leave clinic or medical cannabis altogether.

4C Labs was the 1 of the only options for me cos of THC percentage and price and only 2 CBD strains available on list at moment and both i couldn`t order bcos they were non irradiated lol talk about restrictions pmsl.

So just make sure you dont end up like me cos this is a nightmare at moment.

Yeah thats a pisstake that sounds terrible for you man, kinda worried about my decision now

 

[GrownHealth]

Thanks for the warm welcome man. A friend of mines is a couple weeks ahead of me and had his consultation today, he has a pretty messed up back. Anyway he said they accepted him and offered 20g of flower and some oil, but they didn't give him an option to choose any strains and they just picked 2 they think will work him, pink cookies and farm gas. He asked if he could see a catalogue and they refused. They said that's normal protocol for the first time and he will be allowed to choose next month. Is that normal? They also said they only had strains from £8.50-£10 a gram for him just now so he said il try the £8.50 strains, just seems a bit strange that they will let you choose between price the first time but not between strains.

If they are holding back on a lot of the cheaper strains I will probably move to someone else in time, I've seen lots of stuff at 5-6 a gram that seems fine for my needs, I can't afford to medicate all month at 8-10 a gram.

This is pretty normal to suggest strains to you if you need advise as they did with me when I was new to Medical Cannabis and you do not get to pick from the list till after your second prescription iirc and they do seem to have the 4C Labs cheaper products and I'm sure these will be available to you pretty soon after being prescribed and to add the strains your friend has been advised are probably sound choices so with the clinicians knowledge of the available products this can be an advantage to a new patient.

The strain choice at £8.50 and £10 is a new one on me but could possibly be explainable by the meds that the clinician deemed suitable to make an impact on your friends wellbeing being priced at those prices

 

[GrownHealth]

Here's their formulary so you can get a rough idea .
Click the link and check the boxes in the image and a dropdown list is will appear below

Repeat Prescription | Mamedica

Ordering a repeat prescription is easy with Mamedica®. To request patients must of had 2 consultations and should not be due a follow-up.

mamedica.co.uk

 

[Delta 9]

They are good and if you tell them you are experienced with cannabis then they might say you can suggest strains to them to use but do your research with reviews and tell them this might be good for me then they will take it onboard and work with you.

I have complained in this thread but i know all that will get sorted out even in time esp with THC % see how things go but all in all i think they are a good clinic.

Looks like they have picked higher THC strains for pain and looking prob from prescribing experience what works and only 20g so think they have tried to be efficient with higher THC pain meds with saying 8.50-10 but if your friend is experienced let them know and look at reviews and tell them.

There will be no price restrictions with ye and you will be given how much monthly so just go in with list that you have seen.

Heres a list with prices updated every hour

 

[node]

Hey node cheers for the reply man.

If i can't access a lot of the lower priced flowers with Mamedica® then making the switch over for 35 a month is a no brainer considering the savings il make each month on my medication.

I'm 2 weeks away from my first consultation so I'm gonna stick with it just now, is it true that making the switch after I have a prescription will be a lot easier?

Apreciate the response man

Your welcome. OK if I were you I'd stick with MA as I checked they have cheaper meds available. If your unhappy after trying them, easy to transfer to CB1 Medical for free, in parallel to try them - see if they are a better fit (as they usually don't require a discharge letter straight away).

 

[smokerontheroof]

OK so after checking those lists you guys gave me (legends) I'm a bit more confident I'll be able to find enough meds to fit my needs and price point. This is a great forum.

 

[smokerontheroof]

One more thing guys, is a 10g minimum order per flower the standard across the board? Single grams would be a great way to quickly figure out what works and what doesn't

 

[node]

One more thing guys, is a 10g minimum order per flower the standard across the board? Single grams would be a great way to quickly figure out what works and what doesn't

There was serverly limited availability of 5g flower for a short period but thats over AFAIK so sadly 10g min.

 

[GrownHealth]

One more thing guys, is a 10g minimum order per flower the standard across the board? Single grams would be a great way to quickly figure out what works and what doesn't

From Mamedica® 10g is minimum and we made some headway on this and 3.5grams became available for a bit but not many clinics/pharmacies took it up so we are left with a few options at 5 grams depending which clinic your with but there are only a few strains available in 5g bags.

 

[node]

From Mamedica® 10g is minimum and we made some headway on this and 3.5grams became available for a bit but not many clinics/pharmacies took it up so we are left with a few options at 5 grams depending which clinic your with but there are only a few strains available in 5g bags.

Thats it. Its a shame really, esp for new patients. @smokerontheroof , my fellow combuster, just order 10g of new flower to you, never more. Safer to spread bet until you find which meds work best for you.

 

[GrownHealth]

It's looking like we're going to have to put back up warnings on @MamedicaUK's listings again regarding delays and service issues.

Yesterday afternoon within hours we were sent three separate complaints, the allegations:

• Patient with a third month in a row of mistakes on their prescription, and continual issues on having corrections made.

• Patient being charged for a consultation where they were ghosted by their specialist, and promises to rearrange weren't honoured.

• Patient being refused access to a likely suitable medication, because Mamedica® are seemingly trying to limit treatment options to their own commercial formulary (non-compliant).

This is one afternoon of complaints, anyone can search our forums, Reddit or patient groups to see these are not isolated complaints whatsoever.

___

On the latter point, no doctor across the UK can or should bias/limit their treatment/prescribing based on commercial influence/pressure from their contracted clinic - it risk their medical license, and seems dangerous, unethical and predatory. There's a reason we don't list clinic's internal allowed medications lists, because it's always non-compliant when intentionally biasing towards your own brands. All doctors have to consider all treatment options equally.

Beyond this Mamedica are still trying to charge a £10 fee for patients right to use their own pharmacy. Any bias or influence over picking a pharmacy (especially financial penalty) is the definition of 'prescription direction' - something all patients need to see eradicated from the UK medical cannabis industry once-and-for-all. Clinics are not meant to be sales funnels into prescribing from a single self-owned pharmacy, especially when medications offered elsewhere aren't even considered.

In general - we truly worry about @BBCPanorama levels of public exposé over non-compliant practices within the UK industry, that could seriously negatively impact all patients in general.

 

[node]

In general - we truly worry about @BBCPanorama levels of public exposé over non-compliant practices within the UK industry, that could seriously negatively impact all patients in general.

This level of greed usually precedes large scandals - so yes def something I've thought about. We have high standards here so I'm going to continue to advise the high performing smaller clinics where possible + reminding peeps its now very easy to switch.

 

[Lank72]

This is one afternoon of complaints, anyone can search our forums, Reddit or patient groups to see these are not isolated complaints whatsoever.

Yes, I've not been happy with them recently and am in the process of switching as a result (even though, to me, it's a major hassle to switch)

I just got a complaint response which mirrors the rest of their service:

- Uninterested in root cause fixes
- Unengaged - not responding to emails, not answering the topic properly when they do respond
- Overstreched staff?
- Profit driven

I was patient (lol) in the past with them, and accepted a few bumps, but the bumps have continued and occassionally have been huge gaping potholes which have caused me all sorts of stress.

Wouldnt recommend

 

[Lank72]

I certainly can't remember last time anyone said anything good about them either...

 

[Architect]

They calim 24 hrs issue.Never! I even asked if it would help if I just ordered a repeat of the same meds rather than a new strain. They said it made no difference. Yeah, that “24-hour dispatch” banner is marketing spin—every patient log says the same thing you’re seeing:

What the rep says​	Real-world median*​	Why it can’t be 24 h today​
“Script processed in 24 h”	72 h to payment link, 96 h – 120 h to Royal Mail tracking	the wet-ink script still has to reach Basildon, and they batch-run QA on new lots at fixed times.
“Ordering the same strain is faster”	No measurable difference	each repeat still queues behind the next doctor sign-off batch and the same postbag.

*Based on 30 forum/MedBud datapoints since Feb 2025.




How to force a real 24-hour turnaround

Action​	Result​	How to do it​
Ask the doctor to fax/email a legally valid scanned script to a stocked third-party pharmacy ( Lyphe, Cedarwood, Right Medicine)	Pharmacy can pick/pack while the paper travels, so meds ship the next working day.	Quote NHS Controlled Drug regs 2013 §14 (3) (b) – they allow a scan if the original follows within 72 h.
Switch to a multi-pharmacy clinic ( Integro, Releaf)	Doctor issues e-prescription → faxed instantly to whichever dispenser has stock.	Book consult, transfer summary care record; keep Mamedica® as fallback until meds in hand.
Request “48-hour safety-supply” when repeat is overdue	Clinic must consider continuity-of-care and can issue a 5-gram interim script to any local pharmacy.	Email the registered manager referencing GMC guidance on long-term CD therapy.

Template email to cut-and-paste


Subject: Urgent continuity-of-care request – faxed script under CD Regs 2013

Dear [Doctor/Pharmacist],
My [strain, batch, THC/CBD] repeat is now [X] days outstanding.
CD Regs 2013 §14 (3)(b) permit a scanned prescription provided the original follows within 72 h.
Dispensary Green confirms stock and will dispatch on receipt of the scan.
Please fax/email the prescription today and send the original by courier.
With thanks,
[Name] GPhC No. (if supplied by clinic)

(Happy to tweak that or draft a regulator escalation letter—just ask.)




Bottom line


Until Mamedica:

1. 
   
2. adopts true electronic CD scripts (they say “later 2025”), or
3. 
   
4. partners with multiple pharmacies,

their 24-hour claim is unrealistic. The fastest fix today is to get your script faxed to a pharmacy that already has your batch—and you absolutely can insist on that under existing regs.

Also, Good catch — the “linked pharmacy” line on Mamedica’s marketing is a bit of creative wording. Here’s the clearer picture:

Reality check​	Evidence​
Separate legal entity & address – the prescription is filled by Mamedica Dispensary Ltd, Unit 3 West Point, Basildon, Essex, not at the Harley-Street-area clinic.
Controlled-drug rules mean a wet-ink script has to travel by Royal Mail/DHL from the doctor to Basildon (or, for Isle-of-Man patients, to Karsons Pharmacy).
Patients report 3-to-5-day lags between prescription sign-off and “payment link” because the dispensary can’t process until the paper arrives.

 

[Architect]

Where Mamedica®’s marketing over-promises—and what the small-print or patient data actually shows

#​	Mamedica claim (wording/screenshots)​	Why it’s misleading / false​	Evidence​
1	“Receive your medication via next-day delivery” (Mamedica Dispensary homepage banner)	Their own FAQ contradicts this: “please allow 5-7 working days for your medication to be delivered.” Real-world patient logs show 3–5 days to payment link, 5–7 days to delivery.	Claim:  Reality:
2	“Medical cannabis delivered to your door in no time” (site + LADbible promo)	“Delivered to your door” is true, but the speed implication (“in no time”) is contradicted by the 5-7 day advice above.
3	Implying an in-house / linked pharmacy (“prescribe and dispense”)	Scripts still have to travel by post to a separate Basildon pharmacy, adding 1–2 days. Patients report dispatch lags and reps admit the pharmacy is “quite a distance away.”	Basildon address:  Patient threads:
4	Access Scheme promo: “Free issue of all repeat prescriptions delivered discreetly to your door.”	If you ask to send a repeat to any other pharmacy (e.g., when Mamedica’s is OOS) they add a £10 fee—so repeats are not always free.	Promo:  £10 fee in T&Cs:
5	“We offer unrestricted access to our full list of treatments.”	Doctors refuse to write for strains that have never been on the clinic’s formulary; patients report being blocked even when the strain is clinically suitable and in stock elsewhere.	Claim:  Patient reports:
6	“Fastest growing clinic … fastest deliveries” (press & social posts)	Growth claim is unverifiable marketing puff; delivery claim conflicts with their own 5-7 day FAQ and patient data.	Growth/fastest wording: news & forum posts

How to use this

• Escalation leverage: Cite #1–#4 in your complaint letter; they demonstrate inconsistency between published info and actual service.
• ASA/Trading Standards: Claims #1, #2 and #4 fall under misleading advertising (UK CAP Code 3.1).
• CQC/GPhC: Point #3 (delays due to off-site pharmacy) relates to safe & effective medicines management.

 

[Lank72]

I got sick of their shit and moved clinic