Is this clinic just for armed forces ,police ,fire and emergency services or is it available to everyone at the £50 a year cost? Had a look but still no clearer.
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Clinics CB1 Medical
- Thread starter GrownHealth
- Start date
Is this clinic just for armed forces ,police ,fire and emergency services or is it available to everyone at the £50 a year cost? Had a look but still no clearer.
Dispatched now but till it's with the RM I don't count my chickens.
Moon
Pollinating
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Yep, not had the royal mail email yet myself!
I 've been caught out a couple of times when it says dispatched and then no RM later that night and no parcel the next day.
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It's usually a bit later on, first thing you'll get a royal notification saying it will be delivered today before 1pm.
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When it was crackers busy it was as late as 9pm once, normally I get before 8pm.
LunaDracarys
Branching Out
Moon if you’ve RM app it will show you how long and what time approximately the post should arrive.This is how I check anything is send through RM. I hope this helps
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good shout on the app front, keep meaning to...just done it finally cheers for reminder hahaMoon if you’ve RM app it will show you how long and what time approximately the post should arrive.This is how I check anything is send through RM. I hope this helps
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@ CB1 Medical how about you change your prices quicker? I've noticed that Sudz and the other recent reductions are still at full... I know your busy but this real important to us.
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Ask the pharmacy if you did get a reduction, I've paid before now, paid in full and had a credit put on my account afterwards, you have to ask to take any credits off the next bill, or you can have credits refunded back into your account.
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Cheers but its just the hassle of it. I don't like it at all, the pharmacy manager should update the prices so its not some kind of post purchase credit. I don't trust companies that don't keep a close eye on price, it makes me suspicious as many will forget....
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Sometimes it takes time to trickle through
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Not on my dime lol
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I know what your mean mate. I was just trying to say whoever starts the reduction, it takes a bit longer to get the offer to other clinics/staff. If it was CB1 Medical starting the offer we would have the offer there and then.
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MigraineMan
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These are the steps provided by the COO of CB1 Medical, had to request 3 times before receivig the below, which is still incomplete/inaccurate but figured I'd share and people can share their updates for anyone that wants to stick with CB1...
1. Request your prescription
2. advise if you want it to go to another pharmacy
3. we will send a postage payment link
4. once postage is paid, we will post to preferred pharmacy
1. Request your prescription
2. advise if you want it to go to another pharmacy
3. we will send a postage payment link
4. once postage is paid, we will post to preferred pharmacy
MigraineMan
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First point of note (that the person who wrote that shared only an hour earlier today) is that you need to state which postage service you want them to use "There is a charge for postage to another pharmacy from £2.96 next day tracked (not guaranteed) £5.82 next day by 1pm guaranteed delivery."
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MigraineMan
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Just a quick update, memory kicked in and I recalled there is a link to download physical prescription copy, there is an upload option on Newgrove so will chance my arm and see if uploading that triggers invoice etc or if they still need physical copy posting. In which case I'm still in purgatory as not once has the rep from CB1 Medical actually asked how I want my script posting and now that it is submitted there is no option to add notes.... to be honest I CBA even sending another email explaining this, then getting some trite response sending my anxiety and stress levels through the roof.
Little sister just found out she can get it free in Germany without even using her insurance company, told me get my ass over there, may have to take a serious look.
Little sister just found out she can get it free in Germany without even using her insurance company, told me get my ass over there, may have to take a serious look.
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Has to be physical thats why I've been all over asking about the electronic script, but thats stalled.
MigraineMan
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Follow up email this morning trying to address some of the gaps in the above and move the goalposts two metres to the right. Revised process below, I have asked if payments is still to CB1 Medical at CB1 rates, even if they issue refunds I am not happy with them sitting on my money for a week or so every order.....
1. Request your medications as normal.
2. If the medication is not in stock then please call or email to request them.
3. Contact CB1 medical/pharmacy via email requesting that the prescription has to be sent to another pharmacy. (please include their physical address)
4. Once a prescription is issued and physically signed, you will then be contacted to pay for the delivery charge either over the phone or via email payment link.
5. Once payment is cleared the physical prescription will be dispatched to your prefered pharmacy.
1. Request your medications as normal.
2. If the medication is not in stock then please call or email to request them.
3. Contact CB1 medical/pharmacy via email requesting that the prescription has to be sent to another pharmacy. (please include their physical address)
4. Once a prescription is issued and physically signed, you will then be contacted to pay for the delivery charge either over the phone or via email payment link.
5. Once payment is cleared the physical prescription will be dispatched to your prefered pharmacy.
MigraineMan
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Postage reduced now for deliveries, similar for outside pharmacies, worth checking on your outside pharmacy as some refund the postage cost.
MigraineMan
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Good news is they confirmed that the only payment is to them for delivery charge.
