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Clinics CB1 Medical

CB1 Medical: i can no longer recommend or promote this company. They never called me back yesterday, I will say more later.
Edit: the situation was resolved after 24hrs by me putting it in writing then they being proactive and ringing me to resolve.
 
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CB1 Medical: i can no longer recommend or promote this company. They never called me back yesterday, I will say more later. I will be signing to another clinic.

I get you so much with this - I suspect for me it's because I'm autistic - if people promise something and then don't do it I get very, very upset

Especially if they then try to deceive / downplay / pretend they never promised etc, I will go bang (not saying CB1 did this, just a general point)
 
I get you so much with this - I suspect for me it's because I'm autistic - if people promise something and then don't do it I get very, very upset

Especially if they then try to deceive / downplay / pretend they never promised etc, I will go bang (not saying CB1 Medical did this, just a general point)
Spot on. You get me! It's not just the let down, it's how they were this morning.
 
I am not sorry now, after I rang them this morning i no longer have time for their games or admin mess. Going to not say much now as emails are flying and I just need to stay professional until I let rip across the Internet when I am with another clinic.

This sucks to read!

The MC industry really lacks transparency in general but it's never fun to be lied to.

Are you heading to Cannabis Clinic Cardiff like many other regulars on here?
 
Also this is not me having a tantrum about getting what I wanted, they have been unable to even aswer my request!
Even if it was, it would still be perfectly valid if you feel you're being denied something that would help you.

Being stonewalled for a reply is utter shit though!
Probably. Awaiting an email from my consultant at CB1 Medical now after writing a complaint this am....

Sounds like a proper stressful morning for you to be honest mate.
 
I am not sorry now, after I rang them this morning i no longer have time for their games or admin mess. Going to not say much now as emails are flying and I just need to stay professional until I let rip across the Internet when I am with another clinic.
This sounds a nightmare morning mate with dead ends at every turn and hope they pull their fingers out but it sounds a bit deeper than a simple fix after the way they've left you feeling.
 
I get you so much with this - I suspect for me it's because I'm autistic - if people promise something and then don't do it I get very, very upset

Especially if they then try to deceive / downplay / pretend they never promised etc, I will go bang (not saying CB1 Medical did this, just a general point)
Same mate ☹️
 
Update: my issues have all been resolved, in the end my original consultant rang me and apologised for the other doctor not ringing me back, and then sorted out my 3 questions and request. We had a 20 min chat covering my health and needs and he even advised me about another non MC product that may help one of my issues. We also discussed the effect of buds and what really works for me, and then asked if i would be on a patient panel discussing what works for what conditions bud wise to help advise other MC patients over strains.
I will stay with CB1 Medical, but very nearly moved. I was very angry/upset to be told i will ring you back in a few minutes and then no call at all, i was upset over my call this morning as the admin did not get what i was asking or saying. Everyone deserves a second chance, and on the basis of the great phone call just i will now stay with CB1 and put the mess caused down to a rapidly expanding clinic with staff still learning. They are now fully aware of what upset me so that is good hopefully for all patients going forwards.
Sorry i played my drama out here a bit, but hey you folks are my support network on MC and i yours :)
All of this was only about changing 30ml of oil a month into bud and being allowed to order a vape cartridge.
Thanks for the replys and support above.
 
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Update: my issues have all been resolved, in the end my original consultant rang me and apologised for the other doctor not ringing me back, and then sorted out my 3 questions and request. We had a 20 min chat covering my health and needs and he even advised me about another non MC product that may help one of my issues. We also discussed the effect of buds and what really works for me, and then asked if i would be on a patient panel discussing what works for what conditions bud wise to help advise other MC patients over strains.
I will stay with CB1 Medical, but very nearly moved. I was very angry/upset to be told i will ring you back in a few minutes and then no call at all, i was upset over my call this morning as the admin did not get what i was asking or saying. Everyone deserves a second chance, and on the basis of the great phone call just i will now stay with CB1 and put the mess caused down to a rapidly expanding clinic with staff still learning. They are now fully aware of what upset me so that is good hopefully for all patients going forwards.
Sorry i played my drama out here a bit, but hey you folks are my support netowrk on MC and i yours :)
All of this was only about changing 30ml of oil a month into bud and being allowed to order a vape cartridge.
Thanks for the replys and support above.
Really pleased this has ended positively for you!
 
Really pleased this has ended positively for you!
Me too, but of course it should never have been so stressful for such a simple ask! Hopefully going forwards this will help others and improve communications and prevent false promises over phone calls/communications. So CB1 Medical still rock, but are perhaps having growing pains, like many other clinics with the goldrush to MC at present.
 
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Me too, but of course it should never have been so stressful for such a simple ask! Hopefully going forwards this will help others and improve communications and prevent false promises over phone calls/communications. So CB1 Medical still rock, but are perhaps having growing pains, like many other clinics with the goldrush to MC at present.
So glad it's been dealt with and well done for getting it resolved without it dragging on and your right it shouldn't happen in the first place and lets hope this helps others have a smoother pathway in the future (y)
 
Update: my issues have all been resolved, in the end my original consultant rang me and apologised for the other doctor not ringing me back, and then sorted out my 3 questions and request. We had a 20 min chat covering my health and needs and he even advised me about another non MC product that may help one of my issues. We also discussed the effect of buds and what really works for me, and then asked if i would be on a patient panel discussing what works for what conditions bud wise to help advise other MC patients over strains.
I will stay with CB1 Medical, but very nearly moved. I was very angry/upset to be told i will ring you back in a few minutes and then no call at all, i was upset over my call this morning as the admin did not get what i was asking or saying. Everyone deserves a second chance, and on the basis of the great phone call just i will now stay with CB1 and put the mess caused down to a rapidly expanding clinic with staff still learning. They are now fully aware of what upset me so that is good hopefully for all patients going forwards.
Sorry i played my drama out here a bit, but hey you folks are my support netowrk on MC and i yours :)
All of this was only about changing 30ml of oil a month into bud and being allowed to order a vape cartridge.
Thanks for the replys and support above.
Glad everything worked out mate 👍. We can get these hiccups from our own GP's regarding treatments and medications and it can be quite stressful. That's good to be on a advisory panel, my doctors pharmacist said something like that to me a while ago 🤣 only because i had so much to say about MC 😂
 
So glad it's been dealt with and well done for getting it resolved without it dragging on and your right it shouldn't happen in the first place and lets hope this helps others have a smoother pathway in the future (y)
Thanks, i will admit it pushed me right over the edge, i was on my way to Cannabis Clinic Cardiff! But now sorted and hopefully they have taken onboard the communication issues for future client questions.
 
Glad everything worked out mate 👍. We can get these hiccups from our own GP's regarding treatments and medications and it can be quite stressful. That's good to be on a advisory panel, my doctors pharmacist said something like that to me a while ago 🤣 only because i had so much to say about MC 😂
Cheers mate, yes we do have simliar issues in the local GP's and hossies. One thing i have taken from this, requests and questions are better put in writing to a clinic, for a proper response and not to be let down over phone call promises.
 
Cheers mate, yes we do have simliar issues in the local GP's and hossies. One thing i have taken from this, requests and questions are better put in writing to a clinic, for a proper response and not to be let down over phone call promises.
I find this. I had similar issues with GP doctors receptionists regarding my spine over the phone, by time I got docs I was in hospital, doc asked why I left it so long and explained why.
 
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