Clinics Medicann UK

[joint_account]

Just noticed IPS have Aurora® carts in stock - ive asked Medicann if they can add them

Good spot.

I may just order one to 'test' the system if they get added!

 

[bucklez]

He said they arent in stock yet, shortly when they arrive they will get added.

 

[Piggle2009]

Thought I would share my experience of Medicann so far. I am new to the legal medical cannabis business. I initially contacted Medicann on 14th August. The process so far has been very difficult. I understand that their customer service would be inferior to others as there are no costs other than the medical cannabis. What I have realised is that the service is extremely basic. There is no customer service really, no phone number to contact if you are not sure of the process. Also The app is not great. The app is not designed well and is very limited in its ability. I was asked to do things in there that the app wouldn’t let me which was very frustrating! My biggest issue is the customer service. You can only access them via email and when you do email them they don’t help to guide you/give you the information needed to understand and navigate the app which is not the easier to navigate. It is very basic! They could easily give you step by step instructions, but choose not to for some reason. I have now been accepted and am awaiting my first phone call with a doctor. This in itself was strange as the app asked me to choose a doctor without giving me any background or information on them. I don’t feel very confident about this company so far but will reserve judgement until I have been through the whole process and received my medication. I will update once I have had the initial phone call.